Brianna Romero
Miami,FL
Summary
I have worked ar Jcpenney since a Junior in High school. I have gained great work skills and know how to properly communicate with people. I gained Certification as a Certified Nursing Assistant as well as Basic Life Support (BLS), CPR, AED certifications from the American Heart Association. I am Peruvian and Salvadoran.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
JCPenney
11.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Miami Dade College
Miami, FL01-2026
Skills
- Teamwork
- Reliability and punctuality
- Store maintenance
Certification
- BLS/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Retail Sales Associate
JCPenney
11.2022 - Current
High School Diploma -
Miami Dade College
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