BRIANNA SANTOS
PATERSON
Summary
Career-oriented first-generation Latina college student interested in childcare and education, including Early Childhood and Special Education, as well as Child Development, Psychology, Pediatric Nursing, and Social Work. I am a strong communicator who excels as a team player and brings a positive attitude with a drive for continuous improvement.
Proactive and dependable, with experience in sales and customer service, I am recognized for my ability to understand needs, build relationships, and support others effectively. Committed to providing compassionate, high-quality support through active listening and clear communication, ensuring the needs of children, families, and individuals are met.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stride Rite
Stride Rite
Wayne
11.2025 - Current
- Worked at Store Rite assisting families with children’s shoe purchases, building positive connections with both kids and parents. Helped ensure proper fit and comfort while creating a welcoming, supportive experience. Developed strong communication skills by engaging with children and guiding parents through choices to meet their needs.
Dicks Sporting Goods
Willowbrook
03.2025 - Current
- Analyzed sales data to identify trends and inform strategic decision-making.
- Promoted a safe and organized work environment by adhering to health and safety regulations.
- Learn to listen to customers & help them.
- I build communication skills, learn about customer service, and develop sales techniques!
- Improve your math skills, learn how to handle money.
- Provided feedback on product selections to enhance the overall quality of the merchandise offered.
- Dicks Sporting goods Inc
Cava
Willowbrook
06.2024 - 09.2024
- Managed daily operations and ensured smooth workflow.
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Working at Cava offers benefits like flexible hours, opportunities for growth, and a fun team environment.
- Learned how to deal with different people.
- Learned how to work under stress.
- Cava Group, Inc
Food Service Volunteer
New Roberto Clemente
Paterson
09.2016 - 06.2018
- Allocated pre-made meals to homeless community members with program assistants.
- Advised program staff of expected traffic volume and supplies necessary for operations.
- Fostered a communal program dedicated to providing mental health and housing resources for program members.
Education
High School Diploma -
International Highschool
Patersonpassaic county community college
Paterson, United StatesSkills
- Active Listening
- Adaptability
- Merchandising
- Feedback
- Stress Management
- Time Management
- Problem Solving
- Trend Identification
- Cash Handling
- Communication
- Sales Techniques
- Customer Service
Certification
- IB student, 2024
- Spanish Associate of Art, 2024
Accomplishments
Student Of The Month, NJCDC Great Falls Teen Center
Hobbies and Interests
- Healthcare
- STEM opportunities
Languages
English, Native
Timeline
Stride Rite
Stride Rite
11.2025 - Current
Dicks Sporting Goods
03.2025 - Current
Cava
06.2024 - 09.2024
Food Service Volunteer
New Roberto Clemente
09.2016 - 06.2018
High School Diploma -
International Highschool
passaic county community college