Brianna Sauter
Albuquerque,NM
Summary
Orderly and efficiently handling issues as well as communicating proper organization and help throughout the work environment. Bringing detail-oriented work as well as multitasking and a positive environment to walk into. Comfortable working in any setting as well as adapting to new standards and change. Works closely with others to help define the customer's experience.
Overview
7
7
years of professional experience
Work History
Front Desk Assistant
CycleBar
03.2023 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Spa Attendant/Bartender
Sandia Casino
08.2023 - 01.2024
- Collaborated with management team, promoting efficient and effective coatroom operation.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Medical Scribe
Presbyterian Hospital
10.2022 - 03.2023
- Communicated with healthcare providers to clarify information and resolve issues.
- Utilized templates and macros to streamline transcription processes.
Customer Service
Tanoan Country Club
08.2020 - 02.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
Restaurant Hostess
Santiagos
10.2018 - 05.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Service Industry
Tropical Smoothie
03.2017 - 07.2018
- Increased team productivity with effective communication and collaboration strategies.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
Education
Bachelor of Science - Psychology
University of New Mexico
Albuquerque, NM05.2024
Skills
- Front-of-house display creation
- Handling Complaints
- Monitoring performance
- Flexible and Adaptable
- Cleanliness and hygiene
- Guest Engagement
- Reservation planning
Running
I love to run on my free time or enjoy finding outdoor activities to do.
Timeline
Spa Attendant/Bartender
Sandia Casino
08.2023 - 01.2024
Front Desk Assistant
CycleBar
03.2023 - Current
Medical Scribe
Presbyterian Hospital
10.2022 - 03.2023
Customer Service
Tanoan Country Club
08.2020 - 02.2023
Restaurant Hostess
Santiagos
10.2018 - 05.2020
Service Industry
Tropical Smoothie
03.2017 - 07.2018
Bachelor of Science - Psychology
University of New Mexico
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