Proficient in maintaining safety protocols and optimizing workflows in fast-paced environments. Experienced in training teams and ensuring compliance with health standards, contributing to high customer satisfaction and operational success. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Motis Brands
Germantown, WI
05.2023 - Current
As a Warehouse Associate:
Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
Conducted thorough inspections of incoming shipments for quality assurance.
Coordinated with team members to maintain optimal stock organization and storage systems.
Trained new associates on safety protocols and operational procedures.
Assisted in maintaining cleanliness and organization of warehouse environment.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Consistently lifted materials weighing as much as 150 pounds.
Supported internal departments as needed during peak periods or employee absences by assuming additional responsibilities related to order processing and fulfillment.
As a Warranties Officer:
Implemented quality control measures to maintain high standards of service and accuracy.
Inspected merchandise for damage and discrepancies with documentation.
Optimized space utilization within the warehouse through strategic organization of products and materials.
Supported sustainability initiatives by actively participating in recycling programs and reducing waste within the distribution center operations.
Collaborated effectively with other departments such as purchasing and customer service to address inventory discrepancies or order issues, resulting in improved inter-departmental cooperation.
As an Warehouse Shipment Coordinator:
Processed shipping documents and ensured compliance with regulations.
Collaborated with warehouse personnel to streamline packing operations.
Verified shipment accuracy, reducing discrepancies in order fulfillment.
Coordinated freight logistics to ensure timely delivery of shipments.
Assistant General Manager
Cave Enterprises LLC (Burger King)
Menomonee Falls, WI
06.2021 - 05.2023
Led daily operations, ensuring compliance with health and safety regulations.
Trained and mentored staff in customer service excellence and operational procedures.
Coordinated team schedules to maximize efficiency during peak hours of operation.
Oversaw quality control processes to maintain high food safety standards.
Handled cash accurately and prepared deposits.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Implemented cross-training initiatives among team members which increased flexibility in staffing and improved overall service delivery.
Head Cook
Aunt Judys Family Restaurant
Princeton, WI
02.2016 - 06.2021
Supervised kitchen staff to ensure efficient meal preparation and service.
Developed and implemented standard operating procedures for food safety and sanitation.
Managed inventory levels, reducing waste through effective ordering and storage practices.
Trained new cooks on menu items, cooking techniques, and kitchen equipment usage.
Collaborated with management to create seasonal menus reflecting customer preferences.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
Head Line Cook
Town Chef
Portage, WI
07.2018 - 10.2018
Led kitchen operations, ensuring high-quality food preparation and presentation.
Developed and implemented efficient workflows to enhance kitchen productivity.
Managed inventory control, minimizing waste through strategic purchasing decisions.
Ensured compliance with health and safety regulations in all cooking processes.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Provided support during staff shortages or unexpected absences, demonstrating adaptability and strong teamwork skills.
Assisted in menu development process, contributing ideas based on current food trends and customer preferences.
Improved kitchen efficiency by streamlining prep processes and optimizing workstations.
Reduced waste by implementing proper storage techniques and inventory management.
Managed ordering of supplies from vendors, ensuring adequate stock levels while minimizing spoilage risks.
Conducted regular equipment maintenance checks to ensure proper functionality and prevent costly repairs or replacements.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Received and stored food supplies, raw materials and other ingredients.
Restaurant Server
Perkins Family Restaurant
West Bend, WI
03.2015 - 01.2016
Delivered exceptional customer service by anticipating guest needs and enhancing dining experiences.
Managed multiple tables efficiently, ensuring timely order processing and food delivery.
Trained new staff on restaurant procedures, menu details, and customer interaction techniques.
Maintained a clean and organized work environment to uphold health and safety standards.
Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Resolved guest complaints promptly, fostering a positive dining atmosphere and enhancing customer satisfaction.
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Greeted new customers, discussed specials, and took drink orders.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
GED -
West Bend West High School
West Bend, WI
No Degree - Insurance
Examfx
Online
07-2026
Skills
Attention to detail
Problem-solving
Team collaboration
Customer service
Team leadership
Decision-making
Complex Problem-solving
Inventory control
Task delegation
Shift scheduling
Policy implementation
Work prioritization
Self-motivated and disciplined
Clear communication
Multitasking and organization
Equipment troubleshooting
Forklift certified
Certification
[Area of certification], [Company Name] - [Timeframe]
Interests
Reading
I enjoy cooking for friends and family gatherings
I enjoy sketching and drawing, which helps improve my creativity and attention to detail