BRIANNA SCHWARTZ
Raleigh,N.C
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with 20+ years of sales experience. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. In addition, very rooted in the Raleigh/ Durham Community.
Overview
19
19
years of professional experience
Work History
Realtor
Keller Williams Realty
01.2019 - Current
- Handled all aspects of property sales, including negotiating deals, facilitating transactions, and paperwork
- Showed and marketed properties
- Worked closely with Mortgage Brokers, other Real Estate Agents, Home Inspectors, Lawyers, and Lenders
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
Manager
Mulino Italian Kitchen & Bar
02.2016 - 02.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Insurance Agent/Supervisor
American Income Life
01.2006 - 01.2009
- Supervised and trained new agents
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Education
Associate of Applied Science -
Durham Technical Community College
Durham, NC01.2015
Associate of Arts -
Hofstra University
Hempstead, NY01.2000
Skills
- Strong organizational capabilities
- Widely coveted communication skills
- Highly energetic individual able to prioritize and meet deadlines
- Equally effective working on self-managed projects and as a member of a team
- Client Relations
References
References upon Request
Timeline
Realtor
Keller Williams Realty
01.2019 - Current
Manager
Mulino Italian Kitchen & Bar
02.2016 - 02.2018
Insurance Agent/Supervisor
American Income Life
01.2006 - 01.2009
Associate of Applied Science -
Durham Technical Community College
Associate of Arts -
Hofstra University
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