Brianna Scott
Amarillo ,TX
Summary
Adaptable healthcare administrator accustomed to integrating new healthcare delivery systems and restructuring work in an increasingly complex regulatory environment—Healthcare Administrator with proven ability to deliver exemplary healthcare service to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved healthcare management. Proven problem solver and excellent communicator. Strong organizational skills and superb understanding of data collection and performance metrics. We are recognized for staff development, which leads to high-performing teams.
Overview
4
4
years of professional experience
Work History
Healthcare Administration Internship
Hereford Medical Regional Center
07.2022 - 10.2022
- Learned about policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Gained knowledge about routines facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Reviewed and evaluated 30 clients per day test results to suggest care and treatment options with Hereford Medical Regional staff.
- Successfully negotiated 20 client contract renewals to create increased revenue.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Received knowledge on active listening, interpersonal and telephone etiquette skills when communicating with others.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services. Well informed on patient charts to better understand health histories, diagnoses and treatments.
- Direct day-to-day administrative and operational functions for bed facility, providing guidance and leadership to over employees across departments. Acquired information on support of patient admissions, discharges and transfers to promote team productivity.
- Received understanding of evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Provided comprehensive customer service to drive client satisfaction.
- Monitored customer feedback and identified areas of improvement.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Updated Job Descriptions for each Department.
- Maintained personnel records and updated internal databases to support document management.
- Created organized filing system to manage department documents.
- Gained extensive knowledge in data entry, analysis and reporting.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Personal Trainer
Hereford Wellness Center
11.2018 - 03.2020
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Bolstered customer satisfaction ratings by managing issues and providing dedicated service.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Developed and implemented fitness assessment system to evaluate progress of participants.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Taught health education classes for community workers and members of public.
- Conducted health screenings and assessments to evaluate community health needs.
- Collaborated with other health professionals to provide comprehensive health education services.
- Created and implemented budget and resource allocation plans to achieve cost-effectiveness and efficiency.
- Promoted safe and inclusive environment for club clients and members.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Worked with Handicapped and Elderly individuals.
- Assisted clients with personal fitness goals through realistic objectives.
Education
Master Of Science - Healthcare Administration
Texas Tech University Health Sciences Center
RemoteBachelor of Science - Nursing in Healthcare Sciences Minor Management
West Texas A&M University
Canyon, TX05.2023
No Degree - Prerequisite
Amarillo College -Hereford Campus
Hereford Texas 05.2021
High School Diploma -
Hereford High School
Hereford Texas 05.2013
Skills
- Healthcare laws and regulations
- Records administration
- Staff schedule administration
- Business office administration
- Healthcare policies
- Network administration
- Administration and management skills
Timeline
Healthcare Administration Internship
Hereford Medical Regional Center
07.2022 - 10.2022
Personal Trainer
Hereford Wellness Center
11.2018 - 03.2020
Master Of Science - Healthcare Administration
Texas Tech University Health Sciences Center
Bachelor of Science - Nursing in Healthcare Sciences Minor Management
West Texas A&M University
No Degree - Prerequisite
Amarillo College -Hereford Campus
High School Diploma -
Hereford High School
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