Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Seekamp

Glendale,AZ

Summary

Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

8
8
years of professional experience

Work History

Cosmotologist

Great Clips
06.2023 - Current
  • Increased revenue through effective customer service and inventory management.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.

Cosmetologist Store Assistant Manager

SportClips Haircuts
12.2018 - 04.2023
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Developed loyal following of clients by providing high-quality services.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained regular client list and successfully handled walk-in customers.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Demonstrated thorough knowledge of all salon products and services.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual client.

Cosmotologist

Great Clips
06.2017 - 12.2017
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Cosmotologist

SportClips Haircuts
04.2016 - 06.2017
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Implemented creative marketing strategies that attracted new clients while retaining existing ones.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Cosmetology Certificate - Cosmetology

Marinello School of Beauty - San Rafael, CA
San Rafael, CA
04.2014

High School Diploma -

Elsie Allen High School
Santa Rosa, CA
06.2013

Skills

  • Creativity and Originality
  • Professionalism and Ethics
  • Trend expert
  • Tool, Equipment, and Surface Sanitizing
  • Salon Management
  • Client consultation
  • Beard Trimming
  • Sales and Upselling
  • Product expertise
  • Issue Resolution
  • Health Code Compliance
  • Scheduling appointments
  • Scalp Massage
  • Men and women haircuts
  • Networking expertise
  • Licensed Cosmetologist
  • Clipper and Trimmer Operation
  • Styling Tools
  • Outstanding client retention
  • Scalp treatments
  • Product Demonstrations
  • Moustache Trimming
  • Payment Processing
  • Product and Service Explanations
  • Supply Ordering and Management
  • Hair Styling
  • POS Terminal Operation
  • Shampooing and Conditioning
  • Client Education
  • Workspace Organization
  • Cash Register Operation
  • Sales expertise
  • Product Upselling
  • Scalp Care

Timeline

Cosmotologist

Great Clips
06.2023 - Current

Cosmetologist Store Assistant Manager

SportClips Haircuts
12.2018 - 04.2023

Cosmotologist

Great Clips
06.2017 - 12.2017

Cosmotologist

SportClips Haircuts
04.2016 - 06.2017

Cosmetology Certificate - Cosmetology

Marinello School of Beauty - San Rafael, CA

High School Diploma -

Elsie Allen High School

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Brianna Seekamp