Diligent, team player, with proven track record in leading teams and managing unit operations efficiently. Demonstrated success in optimizing workflows and maintaining high standards of performance. Exhibited strong problem-solving and team-building skills to ensure seamless unit functioning.
Overview
9
9
years of professional experience
Work History
Placement Supervisor
Department of Social Services
09.2022 - Current
Played a key role in successful change management initiatives by effectively communicating benefits of new procedures to staff members while addressing any concerns raised during implementation stages.
Mentored newly hired employees, helping them acclimate quickly to the company culture and job responsibilities.
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Collaborated with executive leadership to establish placement goals and plans.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Treatment Coordinator
South Carolina Youth Advocate Program
09.2019 - 09.2022
Educating foster parents and youth on their treatment options, fostering informed decision-making and adherence to the treatment plan.
Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual youths needs.
Demonstrated a commitment to excellent case management by consistently following up on treatment progress, addressing concerns, and providing support as needed.
Ensuring youths needs are advocated for and met in the educational, medical, vocational, and behavioral health settings.
Intensive Case Management and Clinical Services
Department of Social Services
09.2017 - 08.2019
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.Navigated complex social service systems on behalf of clients, advocating for their needs while securing necessary supports and benefits.
Planning and executing intensive case work activities to facilitate safety, permanence and well-being of children in the custody of the agency
Assessing risk and managing safety threats to children in the custody of the agency
Engaging children and families in development of treatment plans
Monitoring behavior changes
Documenting activities for the case
Making required face-to-face contact with children, families and providers
Preparing for and participating in the Foster Care Review Board
Investigations Case Manager
Department of Social Services
03.2016 - 09.2017
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Behavior Technician
Lighthouse Behavioral Health Hospital
07.2015 - 03.2016
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Developed and implemented reinforcement systems to encourage positive behaviors.
Maintained detailed records of the youths behaviors and interventions, ensuring accurate tracking of progress over time.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
Worked as part of collaborative team to address changing needs of the children.
Director of Clinical Services at Department of Social Services, Human Services CenterDirector of Clinical Services at Department of Social Services, Human Services Center