Brianna Sieira
Davenport,FL
Summary
Dynamic sales associate with a proven track record at American Eagle Outfitters, excelling in customer service and relationship building. Recognized for enhancing customer loyalty and efficiently managing cash transactions. A reliable team player with strong problem-solving skills, dedicated to delivering exceptional service and fostering positive client interactions.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Customer Service
El Roí Logistics
05.2022 - 07.2024
- Educated employees on register use, merchandising, and customer service.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Increased customer service success rates by quickly resolving issues.
- Delivered superior customer service by responding to inquiries and complaints.
- Developed strong working relationships with clients, providing exceptional customer service.
- Delivered superior customer service and handles client requests.
Education
Four Corners Upper School
Davenport, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling
- Outgoing personality
- Flexible schedule
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
American Eagle Outfitters, Inc
06.2023 - Current
Customer Service
El Roí Logistics
05.2022 - 07.2024
Four Corners Upper School
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