Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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BRIANNA SIRKIN

Summary

Results-driven professional with a track record in forecasting and management, consistently surpassing budgetary expectations while maintaining adherence to brand standards and performance metrics. Skilled in coaching and optimizing supplier performance to achieve a harmonious balance of cost efficiency, performance metrics, and service excellence. Demonstrated ability to develop partners and managers on standards, emphasizing the crucial role they play in company priorities and overall store condition. Seeking opportunities to apply these skills and experiences to contribute effectively within Starbucks.

Overview

13
13
years of professional experience

Work History

Store Manager / Store Manager Trainer

Starbucks
San Mateo, United States
03.2021 - Current
  • Responsible for the operations of two stores simultaneously by creating employee schedules, completing purchase orders, and monitoring staff performance to meet and exceed profit goals.
  • A brand ambassador, responsible for the store’s financial, operational, and customer service goals. (P&L, inventory, operations, and customer service.)
  • Increased customer connection score from 34 to 70+ in 3 months through creating partner satisfaction, exceptional customer experience, and relationship building.
  • Proven track record within the store SPA tool; every partner is 100% within min/max and preferred hours.
  • Established a welcoming environment where partners can openly communicate, share new ideas, questions, and concerns. Acting as an advocate when concerns may arise, to provide support and information from Partner Resources.
  • Support newly hired managers in understanding and upholding California work rules and federal labor laws.
  • Proven track record in forecasting, attracting, and hiring retail store partners.
  • Nurture, inspire, and develop a team to realize their true potential as individuals, future leaders, and a thriving team, while upholding Starbucks policies, procedures, and standards.
  • Responsible for developing and training ASM's and newly hired Store Managers.
  • Achieved 100% inventory counts three years in a row by establishing clear expectations and follow-up.
  • Recognized as MOQ in FY23; received several nominations as MOQ by peers in FY24 and FY25.

General Manager

Lucille's Smokehouse BBQ
Concord / Rocklin , CA
07.2013 - 03.2021
  • Supervised daily restaurant operations for $9M per year establishment by directing budgeting, staffing, and scheduling for 70 to 140 FOH and BOH employees
  • Recognized as #1 site in the company for highest ratio of profit to food and beverage costs
  • Carefully interviewed, selected, trained and supervised staff.
  • Achieved top catering sales in the company through strategic event coordination and proactive client relationship
  • Developed and maintained relationships with current catering clients while cultivating new contacts, resulting in the top catering sales within the company.
  • Promoted a positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents (Quarterly safety meetings).
  • Skillfully interacted with external vendors to obtain the best quality and pricing.
  • Conducted timely performance evaluations and wage reviews.
  • Effectively managed payroll and timekeeping, including completion of the proper onboarding paperwork for new hires and terminations.
  • Facilitated training for all new Managers at store as first Manager in Training location in Northern California
  • Built and maintained relationships with external vendors to negotiate for cost effective, yet quality products and services, saving company $3K each month in expenses

Chef De Partie / Liaison

Wine Spectator Greystone Restaurant
St. Helena, CA
10.2011 - 05.2013
  • Designed menus, created manuals, recipe mapping and cataloged recipes for reference and training
  • Completed outside projects with the Executive Chef including development of a new dining program for Stanford University
  • Tracked quarterly performance and costs of each dish and presented findings during FOH and Board of Director meetings
  • Prepared for special events with 300+ guests by organizing food and beverage selection, setting up buffets or serving stations, and maintaining food safety and sanitation

Executive / Personal Assistant, COO / Special Advisor

Pacific Corporate Group, LLC, Corporate Group, LLC
La Jolla, CA
  • Updated and organized personal and professional calendars to maximize daily productivity
  • Coordinated domestic and international travel, scheduled meetings, and planned special events
  • Screened incoming correspondence, phone calls, and reports, organizing based on priority
  • Provided general project management assistance by tracking action plans and timelines and booking meetings with project groups
  • Completed document filing and scanning, ordered office supplies, and processed expense reports to maintain effective office operations
  • Assisted with research and PPM / Pitch Book submissions for implementation of new funds.
  • Actively participated in the annual compensation study from acquiring and sorting data to creating presentations for board review.
  • Spearheaded the end of year annual review process with outside HR Consultants and Halogen Software.

Executive Assistant

Nanolife Holdings, LLC
Newport Beach, CA
  • To the Chairman and CEO of NanoLife Holdings, LLC.
  • Screened and prioritized all incoming mail and phone calls. Maintained Outlook calendar; scheduling, coordinating meetings, meals and facilities.
  • Responsible for all domestic and international travel arrangements, including hotel accommodations, car transfers, dinners and entertainment.
  • Accompanied the Chairman on many domestic and international business trips to provide immediate administrative and personal support as needed.
  • Coordinated Shareholder meetings, board meetings, conferences and events. Collected and prepared information for Executive's use in discussions and meetings with outside executives and senior level management
  • Filed appropriate documents with the state and maintained all incorporation documents for each corporate entity
  • Created and maintained corporate and personal mailing lists; reviewed regular invoices and credit card statements checking for accuracy
  • Negotiated new contracts and agreements saving the company $10,000 upwards per year
  • Worked with and assisted investors in the selling of stock, production of certificates and account maintenance
  • Responsible for the HR documentation of new employees, company policy and HR Handbook updates.

President

Good Time Products, Inc / Broadstripes Consortium
Mission Viejo, CA
  • President of Good Time Products, Inc. / Broad Stripes Consortium, LLC.- manufacturer of colored flame candles for mass market retail.
  • Managed national sales force while assisting overseas manufacturers with the development, sale and distribution of product into American Mass Market retailers such as Walmart, Costco, Safeway, CVS, Walgreens and Home Depot.
  • Attended, planned and executed all trade shows (ECRM, CES Las Vegas, Los Angeles Gift Show, National Restaurant Show, Home Show)

Education

Associates - Occupational Studies, Culinary Arts

Culinary Institute of America

Bachelor of Arts - Business Administration And Management

California State University - Fullerton
Fullerton, CA

Skills

  • Strong leadership and management skills
  • Superior communication and organizational skills
  • Efficient, and acute attention to detail
  • Acts with integrity, honesty and professionalism
  • Outgoing, driven, reliable, and hardworking with excellent people and phone skills
  • Proven cost control expert and strong financial acumen
  • Skilled in planning and execution of projects during time-sensitive situations
  • Flexible in responding to constantly changing assignments
  • Excellent analytical, research, and problem identification / solving skills
  • Resourceful and multi-task oriented with the ability to work in a fast-paced environment
  • Thrive on challenge and open to learning new skills Ability to proactively work on both team and individual projects
  • Budgeting, Trade show preparation, domestic and international travel arrangements
  • Microsoft and Macintosh systems -Microsoft Office Word, Excel, PowerPoint, Microsoft Access, Outlook, Paycom, Platinum, ACT, Pereless Systems, PeopleMatter, ADP, HRB, Adobe Standard / Acrobat, Pedanco, UltiPro, CRM, CrunchTime, QuickBooks, ALOHA, MICROS, Host Concepts, PULSE, BlackBerry and iPhone

Affiliations

Culinary Institute of America, Standard of Excellence Award
E.H. McIlhenny Scholarship Recipient
Recipient of the Nucci Scholarship for Culinary Innovation from the PMA Foundation (Produce Marketing Association)

Timeline

Store Manager / Store Manager Trainer

Starbucks
03.2021 - Current

General Manager

Lucille's Smokehouse BBQ
07.2013 - 03.2021

Chef De Partie / Liaison

Wine Spectator Greystone Restaurant
10.2011 - 05.2013

Executive / Personal Assistant, COO / Special Advisor

Pacific Corporate Group, LLC, Corporate Group, LLC

Executive Assistant

Nanolife Holdings, LLC

President

Good Time Products, Inc / Broadstripes Consortium

Associates - Occupational Studies, Culinary Arts

Culinary Institute of America

Bachelor of Arts - Business Administration And Management

California State University - Fullerton

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BRIANNA SIRKIN