Hi, I’m
Brianna Slaughter
Calhoun,GA
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Driven Busser with three years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
3
years of professional experience
1
Certificate
Work History
La Trattoria On The Square
Restaurant Busser
08.2021 - Current
Job overview
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Supported overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
La Trattoria On The Square
Food Runner
09.2021 - Current
Job overview
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Restocked food supplies in kitchen and organized storage areas.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
La Trattoria On The Square
Restaurant Hostess
06.2022 - Current
Job overview
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
La Trattoria On The Square
Restaurant Server
03.2024 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
La Trattoria On The Square
Barback
04.2024 - Current
Job overview
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, garnishes, and glassware.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Carrollton High School , Carrollton, GA
High School Diploma
05.2023
Skills
Efficient multitasking
Cleanliness Maintenance
Flexible Schedule
Customer Service
Greeting guests
Reservation planning
Order Taking
Teamwork and Collaboration
Strong Work Ethic
Adaptable to change
Heavy Lifting
Certification
- NOCTI Visual Communications and Interactive Media Certification
- NOCTI Architectural Drafting and Design Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Rachel Pope
- General Manager at La Trattoria On the Square
- Contact Info: (770) 301-6535
Hailey King
- Shift Manager at La Trattoria On the Square
- Contact Info: (770) 696-3428
Timeline
Barback
La Trattoria On The Square
04.2024 - Current
Restaurant Server
La Trattoria On The Square
03.2024 - Current
Restaurant Hostess
La Trattoria On The Square
06.2022 - Current
Food Runner
La Trattoria On The Square
09.2021 - Current
Restaurant Busser
La Trattoria On The Square
08.2021 - Current
Carrollton High School
High School Diploma
- NOCTI Visual Communications and Interactive Media Certification
- NOCTI Architectural Drafting and Design Certification
References
Rachel Pope
- General Manager at La Trattoria On the Square
- Contact Info: (770) 301-6535
Hailey King
- Shift Manager at La Trattoria On the Square
- Contact Info: (770) 696-3428
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