BriAnna Smith
Flint,MI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Clerk: Department of State Aide
State Of Michigan: Internal Services Section
04.2023 - Current
- Increase operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Ease workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
- Deliver exceptional customer service when interacting with clients, addressing their needs promptly, and professionally via phone calls and typed letters.
- Optimize time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
- Maintain high level of confidentiality when handling sensitive information, ensuring privacy of clients and colleagues alike.
Clerk
State Of Michigan Department Of State Aide
11.2016 - 08.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Cashier
Coach Inc.
10.2016 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Science - Biology
Central Michigan University
Mount Pleasant, MI05.2016
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Management
- Administrative Support
- Filing systems
- Database entry
- Research
- Mail handling
Timeline
Clerk: Department of State Aide
State Of Michigan: Internal Services Section
04.2023 - Current
Clerk
State Of Michigan Department Of State Aide
11.2016 - 08.2022
Cashier
Coach Inc.
10.2016 - 01.2020
Bachelor Of Science - Biology
Central Michigan University
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