BriAnna Stephenson

• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications, Canva, Adobe Acrobat, and Google office.
• Organized files for easy retrieval of information when requested.
• Assisted with special projects or tasks related to departmental functions upon request.
• Organized and maintained executive calendars, and scheduling meetings.
• Updated contact lists on a regular basis; created new contacts as needed.
• Managed calendar reminders for upcoming deadlines or events associated with the office.
• Sent and distributed mail and parcels.
• Ordered office supplies to purchase items and maintain appropriate levels.

• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Created Employee Standard Operating Procedures and Coach Manuals.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Tracked completion of key deliverables to consistently meet deadlines.

• Responsible for the upkeep of all financial software, ensuring operations ran smoothly; upgraded the Thrift Shop’s computer system.
• Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
• Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.

• Helped customers find specific products, answered questions and offered product advice.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Tracked company inventories, moved excess stock and arranged products to improve sales.

Croshaw’s

• Prepared quarterly performance reports for over 1,000 clients
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Inventoried and ordered supplies for office.
• Provided secretarial and office management support while building cooperative working relationships.
• Compiled and produced presentations and reports as directed by leadership team.
• Answered and routed telephone calls and took messages.