Brianna Stewart
Orange Park,FL
Summary
Proven track record in enhancing guest experiences and operational efficiency, notably at Passions Gentlemen's Club. Excelled in guest engagement and exceptional customer service, improving satisfaction through personalized care. Skilled in cash handling and food safety practices, I streamlined service processes and fostered team collaboration, significantly boosting productivity.
Overview
5
5
years of professional experience
Work History
Bottle Service
Passions Gentlemen's Club
05.2021 - Current
- Increased overall efficiency by training new staff members on proper bottle service techniques and protocols.
- Enhanced customer experience by providing personalized bottle service and attentive care to VIP guests.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Streamlined bottle service process by effectively coordinating with bar staff and management, ensuring timely delivery of orders.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
Server
Hooters Inc.
04.2021 - 08.2021
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Buffalo Wild Wings
06.2019 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Master of Science - School Counseling
Walden University
Minneapolis, MN05.2021
Bachelor of Science - Health Education
Illinois State University
Normal, IL05.2016
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Cash Handling
- Order Accuracy
- Food safety understanding
- Food safety practices
- Item promotion
Timeline
Bottle Service
Passions Gentlemen's Club
05.2021 - Current
Server
Hooters Inc.
04.2021 - 08.2021
Server
Buffalo Wild Wings
06.2019 - 05.2021
Master of Science - School Counseling
Walden University
Bachelor of Science - Health Education
Illinois State University
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