Brianna Stiffler
Care Taker
Kansas City,MO
Summary
To become a team member where my skills and medical/customer service experience will benefit the customer and employer; along with fulfilling my desire to continue to learn and gain experience.
Overview
7
7
years of professional experience
Work History
Stay at Home Mom
My Children
Kansas City, MO
10.2018 - Current
- Provided patients within tight deadlines and fast-paced atmosphere.
- Managed costs and quality of household.
- Maintained children by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing study time and outside activities.
- Developed age-appropriate activities for children 2 years old to 7 years old.
- Made nutritious breakfasts, lunches, dinners and snacks for children.
- Instructed children in health and personal habits, such as eating, resting and toileting.
Caretaker
Heartland Residential Care – Caretaker
Kansas City, MO
10.2017 - 09.2018
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Documented individuals' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
- Administered medications to individuals' on a regular scheduled basis and documented any changes in condition.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate on a daily basis.
- Helped individuals' with hygiene-related tasks such as brushing teeth, bathing, grooming, and toileting.
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet all state, local, and federal housing requirements.
Cashier/Customer Service
Target
Kansas City, MO
02.2017 - 08.2017
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.
- Processed POS transactions including: checks, cash, credit purchases, and refunds.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged, and organized merchandise in front lanes to drive product sales.
- Trained as Customer Service Representative and provided back-up coverage to provide customers with optimal support.
- Answered questions about store policies and concerns to support positive customer experiences.
Cashier/Bakery/Closer
Panera Bread
Kansas City, MO
06.2015 - 04.2016
- Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
- Processed POS transactions, including checks, cash, and credit purchases or refunds.
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Guest Service Representative
Crossland Economy Suites
Kansas City, MO
04.2012 - 02.2015
- Checked guests in/out using hotel computer system, provided guests with any requests or meeting needs, checked vacant rooms to ensure cleanliness for future guests.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Responded to over 15 telephone calls per day to provide information regarding reservations and room vacancies.
- Collaborated with maintenance, housekeeping, and security teams to resolve requests and issues efficiently.
- Greeted and assisted 10 guests every day by gathering information about each reservation or request.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
GED -
01.2014 - 02.2014
Skills
First Aid/CPR
Teamwork
Level 1 Med Cert
Document filing
Interpreting physician orders
Customer Service
Money handling abilities
Multi-line phone talent
Professional telephone demeanor
Complaint resolution
Front office operations
Securing reservations
Organization and Time management
Good listening skills
Contact Information
Phone number:
- Primary (816) 728-9208
- Secondary (816) 674-1369
Email:
- Stifflerbrianna0@gmail.com
References
Can provide upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stay at Home Mom - My Children
10.2018 - Current
Caretaker - Heartland Residential Care – Caretaker
10.2017 - 09.2018
Cashier/Customer Service - Target
02.2017 - 08.2017
Cashier/Bakery/Closer - Panera Bread
06.2015 - 04.2016
Winnetonka High School - GED,
01.2014 - 02.2014
Guest Service Representative - Crossland Economy Suites
04.2012 - 02.2015