Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Tate

Pompano Beach,FL

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Professional Pet Stylist

Petsmart
03.2021 - Current
  • Cut and styled pet hair according to client specifications to prevent matting and tangling.
  • Trimmed nails using clippers and grinders.
  • Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Husky's and German Shepherds
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Educated visitors and staff on proper animal care and handling.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

Behavioral Health Technician

Transformations Treatment Center
04.2020 - 04.2021
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Searched resident belongings prior to and during stays.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Conducted client rounds to check on residents.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Casino Junket Rep

Ken Froom Tours
07.2018 - 03.2020
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Developed advertising tactics and implemented new solutions for increased brand awareness.
  • Wrote engaging and creative press releases for each promotion.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

PIC

Jimmy John's Gourmet Sandwiches
12.2017 - 07.2018
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Interacted well with customers to build connections and nurture relationships.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Interpreted food order slips per shift to prepare food according to customer orders.

Education

High School Diploma -

Green High School
Green, OH
2013

Some College (No Degree) -

Kent Stark State
North Canton, OH

Skills

  • Compassionate Care
  • Customer Relations
  • Product Organization
  • Computer Proficiency
  • Multi-Line Phone Talent
  • Microsoft Word / Canva / Power Point / Excel
  • Positive and Friendly
  • Inventory Tracking and Management

Timeline

Professional Pet Stylist

Petsmart
03.2021 - Current

Behavioral Health Technician

Transformations Treatment Center
04.2020 - 04.2021

Casino Junket Rep

Ken Froom Tours
07.2018 - 03.2020

PIC

Jimmy John's Gourmet Sandwiches
12.2017 - 07.2018

High School Diploma -

Green High School

Some College (No Degree) -

Kent Stark State

Similar Profiles

CREATE PROFILE
Brianna Tate