Brianna Taylor
Zachary,LA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
8
8
years of professional experience
Work History
Medication Aide
Louisiana State Penitentiary
Angola, LA
03.2021 - Current
- Assisted patients with activities of daily living such as bathing, dressing and grooming.
- Adhered strictly to established policies, procedures and protocols related to medication administration.
- Maintained accurate medication records for each patient.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Verified the identity of the patient receiving medication prior to administration.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
Front Desk Receptionist
Monroeville Eye Care
Monroeville, Alabama
02.2020 - 03.2021
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Handled sensitive information in a confidential manner.
- Responded to customer inquiries via phone, email, and in person.
- Monitored visitor access control systems including issuing identification badges when necessary.
Sales Associate
Dollar General Store
Natchez, MS
06.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front Desk Receptionist
Holiday Inn Express Hotel
Natchez, MS
08.2018 - 06.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Education
High School Diploma -
Natchez High School
05-2019
Skills
- Emergency Care
- Glucose Monitoring
- Documentation and Recordkeeping
- Patient Observation
- Drugs inventory
- Administering Medications
- Prescription Verification
- Records Maintenance
- Records Management
- HIPAA Compliance
- Customer Service
- Cash Handling
Education
true
Timeline
Medication Aide
Louisiana State Penitentiary
03.2021 - Current
Front Desk Receptionist
Monroeville Eye Care
02.2020 - 03.2021
Sales Associate
Dollar General Store
06.2019 - 02.2020
Front Desk Receptionist
Holiday Inn Express Hotel
08.2018 - 06.2019
High School Diploma -
Natchez High School