BRIANNA THOMAS
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-pace environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
4
4
years of professional experience
Work History
Lab Administrative Assistant/ Front Desk Receptionist
Rejuvenating Fertility Center
New York, NY
07.2023 - Current
- Maintain lab records and helped with transport, embryos, eggs and sperm.
- Provide and distribute consents forms for office procedures.
- Enter endocrinology, andrology and embryology results in patients' electronic medical records(IMS).
- Update patients on their inventory and cycle outcomes.
- Input CDC and SART data entries.
- Create lab templates.
- Help with all regulatory compliance and helped with inspections by CLIA, DOH and FDA.
- Help maintain lab inventory management, receiving, organizing and maintaining stock.
- Assist laboratory personnel in performing lab services in accordance with Federal, State, and local laws and guidelines to ensure laboratory maintain accreditation.
Physician Office Assistant
White Plains Hospital
White Plains, NY
06.2022 - 06.2023
- Warmly welcomed 100-140 patients per shift, coordinated check-in, collected insurance and directed them to their destination
- Schedule diagnostic appointments, surgeries and medical consultation for 250+ patients weekly
- Analyze health insurance benefits and verify insurance eligibility
- General office administration including ordering office supplies when needed
- Managed multiple extensions and facilitated the connection and rooting of over 30 plus calls per day with clients and internal staff
- Smoothly managed the day-to-day front desk operations for a busy medical office
- Provided administrative and clerical support using an electronic medical system (EPIC).
Walle Intern- Outpatient NYPH Ambulatory Care Network
New York-Presbyterian Hospital
New York, NY
02.2020 - 03.2020
WallencountersCreated and executed color-coding system on goggle sheets Facilitated training via zoom.
Education
Bachelor's degree in Health Science - Consumer Health Education
The College at Brockport SUNY
Skills
- Critical and analytical thinking
- Microsoft (Word, Excel, Powerpoint)
- Scheduling
- Insurance Processing
- Medical Office Procedures
- Medical Terminology, Billing and Coding
- Admitting and registration
- Patient relations
- Project Management
- Data Entry
- Office Administration
- Spreadsheet Management
Volunteer Experience
- Leadership Development Program Community Development, The College at Brockport, NY, Peer mentor, 09/2016-05/2020
- Planned Presidential Conference, Operations Manager
- Eagles of Global Solidarity Girl Up, President/ Social Media Personality, 05/2018-08/2019
Timeline
Lab Administrative Assistant/ Front Desk Receptionist
Rejuvenating Fertility Center
07.2023 - Current
Physician Office Assistant
White Plains Hospital
06.2022 - 06.2023
Walle Intern- Outpatient NYPH Ambulatory Care Network
New York-Presbyterian Hospital
02.2020 - 03.2020
Bachelor's degree in Health Science - Consumer Health Education
The College at Brockport SUNY
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