Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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BRIANNA THOMAS

BRIANNA THOMAS

HR Manager
Chicago,IL

Summary

Experienced HR manager with 9+ years of expertise in HR management. Skilled in effectively managing fast-paced and dynamic workloads while maintaining a high level of autonomy. Adept at overseeing all aspects of day-to-day HR administration, ensuring smooth operations and compliance with company policies and regulations. Proven ability to adapt to ever-changing environments and deliver timely results.

Overview

2018
2018
years of professional experience
1
1
Certification

Work History

HR Client Manager

HR Exp Inc.
Chicago, Illinois
5 2017 - 6 2024
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Streamlined HR processes and employee programs for increased efficiency with the use of HRIS systems.
  • Efficiently completed payroll functions and end of year tasks and audits, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

HR Client Manager

Taylor Group Inc.
Chicago, Illinois
04.2015 - 05.2017
  • Provided full cycle operational and administrative support to a wide variety of clients from recruitment to end of employment
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Performed duties and provided service in accordance with established operating procedures and company policies.

Store Manager

Starbucks
Schaumburg, Illinois
05.2003 - 02.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store staffing levels by hiring, on and off-boarding, coaching, evaluating and developing partners
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

Associates Degree -

Harper College

Skills

On/Off Boarding

Websites

Certification

HRCI Human Resource Associate

Timeline

HR Client Manager

Taylor Group Inc.
04.2015 - 05.2017

Store Manager

Starbucks
05.2003 - 02.2015

HR Client Manager

HR Exp Inc.
5 2017 - 6 2024

Associates Degree -

Harper College

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BRIANNA THOMASHR Manager