Brianna Torres
Summary
A strategically focused individual with 7-plus years in providing exceptional customer service for public and private organizations. Dedicated to forming trusting relationships and advocating for the best interest of clients. Respectful and compassionate professional offering 4-year background serving the community by providing guidance for clients in need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Day Hab and Pre- Vocational Specialist
Child Family Services
09.2019 - Current
- Provide support in person and remote services to individuals with intellectual and development disabilities.
- Use valued outcomes and goals from Life Plan and Staff Action Plan to work with Individuals by supporting participation in recreational activities and daily life tasks with a caseload of 10-20 individuals daily.
- Reviewed job orders and employment applications to match applicants with job requirements, successfully assisting clients in finding suitable employment.
- Worked closely with other professionals, attended various workshops and conferences and educated clients and their family members on various health issues.
Operations Manager
Safesplash
06.2021 - 07.2022
- Executed all personal functions including but not limited to interviewing, hiring, coaching & counseling, termination, and payments.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Enrollment Coordinator
Visiting Nurse Center of New York
09.2020 - 06.2021
- Communicated details about available classes, materials and services provided that was best fit for the community.
- Determined feasible payment methods, organized payment plans, and ensured deadlines were met.
- Collaborated with departments to resolve any issues or concerns.
- Ensured that care plans complied with applicable regulations.
Camp Coordinator
Jewish Community Center
07.2017 - 07.2019
- Facilitated daily arts and crafts projects for a group of 35 elementary aged campers
- Collaborated with several other counselors to coordinate major camp events
- Ensure camp policies were and enforced and capers were safe.
- Communicated with parents, staff and teachers regarding children or program issues.
Education
Bachelor's Degree - Health Service Administration
Lehman College
05.2021
Skills
- MAC OS
- Windows 7 & 10
- Microsoft Office2013 & Office 365: Excel, Word, & PowerPoint
Certification
- CPR Certified
- First Aid
- Valid Lifeguard Credentials
Volunteer Experience
International Volunteer HQ BCN, Europe, English Education Volunteer, Taught English to grades 6-12 after school hours for 2 months.
Timeline
Operations Manager
Safesplash
06.2021 - 07.2022
Enrollment Coordinator
Visiting Nurse Center of New York
09.2020 - 06.2021
Day Hab and Pre- Vocational Specialist
Child Family Services
09.2019 - Current
Camp Coordinator
Jewish Community Center
07.2017 - 07.2019
Bachelor's Degree - Health Service Administration
Lehman College
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