Brianna Trayler
Bridgeport
Overview
9
9
years of professional experience
1
1
Certification
Work History
CSR ADMIN
Culligan Water
11.2022 - Current
- Manage customer billing, invoices, and payment processing across multiple portals.
- Resolve customer complaints, billing discrepancies, and service issues professionally.
- Schedule service appointments and coordinate technician routes.
- Perform accounting support including payment reconciliation and reporting.
- Maintain accurate customer, billing, and service records.
- Support daily office operations and administrative functions.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Quality Control
Cardinal Paint and Powder
03.2022 - 01.2023
- Particle analyzer to ensure the quality and texture of the powder is correct.
- Experience in operating Mills/Extruders
- Testing, spraying, and approving powder
- Assessing and signing off approved pallets
- Detailed oriented completion paperwork
Picker/Packer/Quality Control
NRS World
07.2020 - 03.2022
- Picked and shipped products, Responsible for inventory, Quality Control, Retagging, Markdowns, and order Audits.
Phone Representative
JCPenney
09.2019 - 06.2020
- Responsible for providing assistance to customers regarding credit cards, payments, and any other issues via telephone communications
Reservation Specialist
Holiday Inn
08.2016 - 10.2017
- Night shift manager responsible for front desk, reservations, bookings, preparation and delivery of room service. Managed computer-based training for night shift personnel.
Education
High School Diploma - undefined
Bridgeport High School
01.2015
Skills
- Administrative Support
- Customer Service & Account Management
- Billing & Payment Processing
- Medical Billing (Transferable Skills)
- Scheduling & Dispatch Coordination
- Accounting Support & Reconciliation
- Data Entry & Record Accuracy
- Microsoft Office (Word, Excel, Outlook)
- Phone, Email & Front Desk Communication
- HIPAA Awareness (transferable / trainable)
- Problem Resolution & Documentation
- Time Management & Organization
Certification
Driver's License
Timeline
CSR ADMIN
Culligan Water
11.2022 - Current
Quality Control
Cardinal Paint and Powder
03.2022 - 01.2023
Picker/Packer/Quality Control
NRS World
07.2020 - 03.2022
Phone Representative
JCPenney
09.2019 - 06.2020
Reservation Specialist
Holiday Inn
08.2016 - 10.2017
High School Diploma - undefined
Bridgeport High School