Summary
Overview
Work History
Education
Skills
Software
Countries Travelled
Timeline
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Brianna Vermillion

Brianna Vermillion

Tuscarawas,Ohio

Summary

Motivated and service-oriented professional transitioning into the travel and hospitality industry, bringing a strong foundation in customer service, human resources, sales, and compliance. Known for exceptional communication skills, attention to detail, and the ability to manage competing priorities with professionalism and ease. Passionate about travel, culture, and creating memorable experiences for others, with a natural ability to build rapport and earn trust. Eager to contribute to a mission-driven organization like Viking Cruises by delivering exceptional service and supporting guests in planning the trip of a lifetime.

Overview

17
17
years of professional experience

Work History

Bartender

Shenanigan’s
Dover, OH
12.2023 - Current
  • Delivered exceptional customer service in a fast-paced, high-volume environment, consistently ensuring guest satisfaction, and repeat business.
  • Handled cash, credit card transactions, and balanced tills with precision

Account Manager/Client Facing Sales

Origin Travel Nurses
Savannah, GA
06.2019 - 10.2023
  • Monitor client and market trends
  • Coordinate with leadership on all service/contract agreements
  • Work with Recruiting team to set priorities and drive pro-active recruitment
  • Highlight specific contract components for business development and maintain contact with Client
  • Screen candidates submitted by Recruiters; Discuss qualifications and outline any concerns and how Recruiters can resolve these issues
  • Followed supply and demand trends throughout the nation to isolate areas of heavy demand to target for sales and NBD
  • Identify assignment-threatening situations and apply judgment to resolve matters at hand

FOH Manager/ Bartender

McKoy’s Smokehouse & Saloon
Charlotte, NC
11.2008 - 03.2022
  • Supervised and trained front-of-house staff, including hosts, servers, and bartenders, to ensure consistent delivery of exceptional guest service
  • Resolved guest complaints and service issues swiftly and professionally, resulting in high customer satisfaction and repeat business

Education

Bachelor of Science - Political Science

University of Central Florida
Orlando, FL
08.2008

Skills

  • Problem-solving expertise
  • Accountability and reliability
  • Adaptability in fast-paced environments
  • Attention to detail
  • Multi-tasking ability
  • Time management skills

Software

NEXUS (ATS), MS Office Suite, Outlook, MS Teams

Countries Travelled

Germany - Italy - France - Switzerland - Dominican Republic

Grand Cayman Islands - Jamaica - Bahamas - Mexico - Canada

Timeline

Bartender

Shenanigan’s
12.2023 - Current

Account Manager/Client Facing Sales

Origin Travel Nurses
06.2019 - 10.2023

FOH Manager/ Bartender

McKoy’s Smokehouse & Saloon
11.2008 - 03.2022

Bachelor of Science - Political Science

University of Central Florida

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