Brianna Viccaro
Wilmington,NC
Summary
Dependable and energetic customer service experienced in sales and marketing with proven results in challenging leadership and fast paced environments. Acumen in social cognition, problem solving, and strategic planning. Have excellent analytical and quantitative skills.
Overview
17
17
years of professional experience
Work History
Bartender/Manager
Hell’s Kitchen
02.2017 - Current
- Overseen the restaurant in a manager’s position for over 6 years ensuring success of the business.
- As a leading server, I provide customers with total satisfaction by building personal relationships to provide positive experience.
- Maintain food/alcohol orders in excel spreadsheets.
- Actively work in fast paced, highly intense environment which has developed my time management and work ethic.
- Team player that is always willing to learn.
Bartender/Server
The Commodore’s Boathouse Bar and Grill
10.2013 - 01.2017
- Performed financial activities including handling cash
- Great interpersonal skills ensuring positive interactions with customers.
- Experienced with handling customer calls and booking reservations.
- Self-motivated to keep consistent sales.
Mate
Fury Water Adventure
08.2012 - 01.2017
- CPR Certified
- Knowledge of boat maintenance and safety.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Managed efficient supply and food replenishment at port stops.
- Researched and evaluated natural phenomena to minimize issues regarding tides, currents, winds and weather events.
Pharmacy Technician
Publix Super Market
01.2007 - 08.2012
- Process medical insurance including claims, records and payment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
BSBA Marketing - Marketing
Eastern Carolina University
Greenville, NC05.2025
Associate - Science
Cape Fear Community College
Wilmington, NC05.2022
Dental Assisting Certification OSHA certified, CPR/BLS certified and Radiology safety training -
Palmetto School of Career Development
Myrtle Beach, SC2018
High School Diploma -
Citrus High School
Inverness, FL06.2009
Skills
- Microsoft Office – Word, Excel, and PowerPoint
- Suggestive Selling
- Food and Beverage Management
- Financial Controls
- Brand Representation
- Office Equipment Proficiency
- Medical Terminology Knowledge
- Radiology safety and procedure training, intraoral radiology, and panoramic x-ray
Timeline
Bartender/Manager
Hell’s Kitchen
02.2017 - Current
Bartender/Server
The Commodore’s Boathouse Bar and Grill
10.2013 - 01.2017
Mate
Fury Water Adventure
08.2012 - 01.2017
Pharmacy Technician
Publix Super Market
01.2007 - 08.2012
BSBA Marketing - Marketing
Eastern Carolina University
Associate - Science
Cape Fear Community College
Dental Assisting Certification OSHA certified, CPR/BLS certified and Radiology safety training -
Palmetto School of Career Development
High School Diploma -
Citrus High School
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