Brianna Victoria-Jaimes
South Bend,IN
Summary
Bilingual and creative, I effectively enhance communication and streamline operations, ensuring high satisfaction ratings. Proven ability to organize documents and manage time efficiently, contributing to a positive work environment and operational success. Dynamic and results-driven professional with leadership experience at Chipotle, excelling in customer service and team management..
Overview
3
3
years of professional experience
Work History
Drone Pilot
The Sibley Center
South Bend, Indiana
04.2022 - 10.2022
- Make flights above buildings to get measurements
- Group working
Clerk / Interpreter
Tuesley Hall Konopa
South Bend, IN
06.2023 - Current
- Communicated with customers and employees to answer questions or explain information.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Answered customer inquiries via phone and email.
- Assisted non-English speaking clients with communication issues.
- Facilitated communication for people with limited language proficiency.
Crew Member
Chipotle Mexican Grill
South Bend, IN
07.2024 - 04.2025
- Presented orders to guests within anticipated service times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Scrubbed and polished counters to remove debris and food.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained safe food handling practices to prevent germ spread.
Service Leader
Chipotle
South Bend, IN
04.2025 - Current
- Monitored employee performance and provided guidance when needed.
- Assisted with recruiting and hiring perspective candidates.
- Implemented strategies to achieve and maintain high customer satisfaction ratings.
- Oversaw day-to-day operations ensuring all tasks were completed according to schedule.
- Managed team schedule to ensure adequate coverage during peak hours.
Education
Bachelor of Science - Political Science And Public Service
Holy Cross College
Notre Dame, IN12-2026
High School -
John Adams High School
South Bend, IN06.2024
Associate of Applied Science - General Studies
Ivy Tech Community College
South Bend, IN05.2024
Skills
- Bilingual
- Accommodate to environments
- Work well with others
- Good communication
- Creative
- Leadership
- Time management
- Document organization
- Data entry
- Customer service excellence
Awards
Honor Roll
Languages
English
Full Professional
Spanish
Professional
French
Elementary
Timeline
Service Leader
Chipotle
04.2025 - Current
Crew Member
Chipotle Mexican Grill
07.2024 - 04.2025
Clerk / Interpreter
Tuesley Hall Konopa
06.2023 - Current
Drone Pilot
The Sibley Center
04.2022 - 10.2022
Bachelor of Science - Political Science And Public Service
Holy Cross College
High School -
John Adams High School
Associate of Applied Science - General Studies
Ivy Tech Community College
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