Brianna Villarreal
Atwater,CA
Summary
Patient Transporter with hands-on experience escorting patients throughout hospital facility. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Committed to offering quality patient experiences.
Overview
3
3
years of professional experience
Work History
Hospital Transporter
Dignity Health, Mercy Medical Center Merced
04.2025 - Current
- Transported patients efficiently between departments, ensuring timely arrivals for procedures.
- Assisted medical staff with patient transfers, maintaining comfort and safety throughout the process.
- Coordinated with nursing teams to prioritize transportation needs based on patient care requirements.
- Monitored and maintained transport equipment, ensuring readiness and compliance with safety standards.
- Contributed to a reduction in patient wait times by promptly completing assigned transports efficiently and professionally.
- Familiar with hospital emergency protocols and urgency in patient transport needs between departments.
- Utilized effective problem-solving abilities when faced with challenging situations involving complex medical equipment or patient needs during transport tasks.
Barista
Starbucks
09.2024 - 05.2025
- Greet Customers, provide product knowledge and recommendations.
- Take custom requested orders per customer request.
- Provide excellent customer service in every interaction.
- Work collaboratively with team to produce orders in a timely manner.
- Focus on providing every customer with a great experience.
CUSTOMER SERVICE CLERK/CAKE DECORATOR
Old Tyme Pastries
05.2023 - 09.2024
- Greeted customers, answered questions, and provided product knowledge and recommendations.
- Collect customer information and data when placing orders.
- Collecting payments, deposits for product orders.
- Initiated new recommendations/seasonal products
- Provided excellent customer service to foster satisfaction and loyalty.
- Stocked shelves with freshly made items throughout the day always ensuring a full selection.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Personalized cakes per customer request.
PHLEBOTOMY SKILLS LAB/EXTERNSHIP (QUEST DIAGNOSTICS)
First Lady Permanente
09.2022 - 11.2023
- Attended skills training weekly throughout program until externship placement, > 1yr.
- Performed venous puncture access on individuals of various ages.
- Utilized various types of venous access catheters.
- Practiced infection control standards and technique during skills training.
- Externship at Quest Diagnostics in Turlock, Ca where I was able to perform blood draws on individuals of various age groups.
- Externship included proper collection of specimens to be sent to laboratory, assuring correct documentation of patient information, maintaining HIPAA compliance and maintaining infection control standards.
Education
Certified Phlebotomy Technician/BLS Certification -
First Lady Permanente
Turlock, CA02.2024
High School Diploma - undefined
Atwater High School
Atwater, CA06.2021
Skills
- Certified Phlebotomy Technician I (CPT- 02383405)
- BLS Certification-American Heart Association
- Customer Service
- Patient safety
- Good Verbal and Written Communication Skills
- Ability to work independently as well as in a team environment
- Flexible/Dependable
- Venipuncture
- Computer literacy
- Hospital Operations
- HIPAA compliance
- Compassion and empathy
- Medical equipment handling
- Patient transport
Timeline
Hospital Transporter
Dignity Health, Mercy Medical Center Merced
04.2025 - Current
Barista
Starbucks
09.2024 - 05.2025
CUSTOMER SERVICE CLERK/CAKE DECORATOR
Old Tyme Pastries
05.2023 - 09.2024
PHLEBOTOMY SKILLS LAB/EXTERNSHIP (QUEST DIAGNOSTICS)
First Lady Permanente
09.2022 - 11.2023
High School Diploma - undefined
Atwater High School
Certified Phlebotomy Technician/BLS Certification -
First Lady Permanente