Brianna Vivanco
Sacramento
Summary
Dynamic and adaptable professional with a proven track record of optimizing operations and delivering exceptional customer service in fast-paced restaurant and retail environments. At Wingstop, enhanced operational efficiency while demonstrating strong cash-handling skills and customer engagement. Spearheaded sustainable packaging initiatives at Rainbow Clothing Store, showcasing strategic planning and adaptability. As a Subway shift lead, led by example in maintaining cleanliness, team collaboration, and efficient service. Adept at multitasking, problem-solving, and fostering positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wingstop
Wingstop Restaurant
09.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Rainbow Stores
Rainbow Clothing Store
01.2022 - 07.2022
- Maintained detailed documentation for compliance purposes, ensuring adherence to industry regulations.
- Spearheaded initiatives to reduce waste within the warehouse by implementing sustainable packaging solutions.
- Optimized warehouse space utilization by analyzing product movement patterns and adjusting storage layouts accordingly.
- Established strong relationships with vendors to ensure timely deliveries and resolve any supply chain issues promptly.
Shells Gas Station
Shells Gas Station
02.2021 - 12.2021
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
Subway Sandwich Artist
SUBWAY®Restaurants
05.2019 - 01.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Increased speed of service through effective multitasking and time management skills.
- i also ended up as a shift lead and as cashier.
Education
High School Diploma -
C K McClatchy
Sacramento, CA06-2020
Skills
- Customer service
- Cleaning and organization
- Materials handling
- Cleaning and sanitation
- Food preparation and Cooking Techniques
- Cash handling proficiency
- Stock replenishment
- Cleaning and sanitizing
- Money handling
- Flexible schedule availability
- Sandwich preparation
- Phone and online order processing
- Strategic planning
- Cleanliness and hygiene
- Adaptability and resilience
- Inventory & Stock Management
Accomplishments
Increased order accuracy and efficiency, reducing customer wait times and improving overall satisfaction.
- Completed manager training program.
- Trained and mentored At Subway i trained 3employees.
- Promoted to Subway Shift Lead after only 4 months for exceptional performance.
Certification
- Food Handlers Card.
- ServSafe Food Handler's Certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Wingstop
Wingstop Restaurant
09.2022 - Current
Rainbow Stores
Rainbow Clothing Store
01.2022 - 07.2022
Shells Gas Station
Shells Gas Station
02.2021 - 12.2021
Subway Sandwich Artist
SUBWAY®Restaurants
05.2019 - 01.2021
- Food Handlers Card.
- ServSafe Food Handler's Certification
High School Diploma -
C K McClatchy
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