BRIANNA WARD
Summary
Experienced Director skilled in all aspects of business operations, dedicated to contributing expertise to a new role. Proven track record of optimizing efficiency through the implementation of well-organized information systems. Exceptional communicator and team player.
Overview
10
10
years of professional experience
Work History
Assistant Director
Kids Academy and Early Learning Center
Atlanta , GA
03.2024 - Current
- Provided leadership and supervision to staff, including assigning duties and monitoring performance.
- Developed policies and procedures for the day-to-day operations of the childcare center.
- Planned and organized special events for children such as field trips, parties or educational activities.
- Maintained accurate records of attendance, assessments and other relevant documents.
- Resolved conflicts among children or between staff members in a professional manner.
- Maintained positive relationships with families by addressing their concerns promptly.
Assistant Director
Jam's Athletics
Stone Mountain , GA
06.2020 - 05.2023
- Support the Director in achieving strategic goals, managing operations, and fostering a productive and collaborative work environment
- Responsible for Monthly School Readiness/Food Program and Employee paperwork
- Assist in managing and overseeing various departments or teams within the organization
- Provide leadership and guidance to staff members, helping them achieve their goals and meet targets
- Make informed decisions, often in the absence of the Director
- Help set goals and objectives for the department or organization
- Conducting center tours to prospective parents and visitors.
Cheerleading / Tumbling Coach
Jam's Athletics
Stone Mountain , GA
06.2018 - 06.2022
- Responsible for athletic trainings and events
- Supervise and monitor stunts and other potentially risky elements during practices and performances
- Develop practice schedules and plans that focus on skill development and routine preparation
- Maintain open and effective communication with cheerleaders, parents, and organization officials.
Receptionist
CTS SYSTEMS
Alpharetta , GA
08.2018 - 03.2020
- Support other enrollment functions, such as status calls, basic data entry, and special mailings.
- Managed requests to complete online enrollment process efficiently
- Resourceful in handling unexpected situations or challenges that may arise at the front desk.
- Experienced in utilizing various office equipment such as computers, printers, and phone systems
- Proficient in navigating and utilizing booking and scheduling software
- Managed a wide range of responsibilities for diverse visitors
- Handled conflicts and difficult situations patiently and diplomatically.
- Collaborate with colleagues and other departments to ensure efficient operations.
Mentor
Greater Refuge Ministries
Rome
08.2017 - 05.2018
- Encouraged self-reflection among mentees when discussing successes or failures throughout the program cycle
- Provided guidance and support to mentees, helping them develop their skill set and reach their goals
- Created an environment that enabled open communication between mentor and mentee relationships through active listening techniques.
Intern
Shorter University
Rome
04.2014 - 06.2016
- Provided physical support for sight-impaired professor.
Education
B.S. Psychology -
Shorter University
Skills
- Effectively communicates with clients
- Data Entry
- Proficiency in Microsoft Office Suite
- Effective Time Management
- Customer/Client Management
- Filing/Organizing Paperwork
Courses/Certificates
- PSY -3050 Theory and Practice of Counseling; Counselor/Patient Project
- PSY -3060 SOCIAL PSYCHOLOGY
- PSY -3100 Abnormal Psych;Client Case Study Project
- PSY -3410 CULTURAL DIVERSITY
- PSY -3811/3812 Research Methods I & II Research Project
- PSY -4170 COGNITIVE PSYCHOLOGY
- PSY -4172 LEARNING AND BEHAVIOR MODIFICATION
Timeline
Assistant Director
Kids Academy and Early Learning Center
03.2024 - Current
Assistant Director
Jam's Athletics
06.2020 - 05.2023
Receptionist
CTS SYSTEMS
08.2018 - 03.2020
Cheerleading / Tumbling Coach
Jam's Athletics
06.2018 - 06.2022
Mentor
Greater Refuge Ministries
08.2017 - 05.2018
Intern
Shorter University
04.2014 - 06.2016
B.S. Psychology -
Shorter University
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