Dedicated Dental assistant, Veteran, and Customer Service representative with demonstrated strengths in customer service, time management and customer relations. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Dental Assistant
A Brighter Smile Dental Care
Shreveport, LA
04.2021 - Current
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Managed office schedules and calendars to coordinate administrative planning and execution.
Completed detailed models of patients' mouths to create accurate devices.
Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
Proved successful working within tight deadlines and fast-paced atmosphere.
Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
Unit Training Manager
United States Airforce
Bossier City, Louisiana
11.2019 - 04.2020
Coordinated training for airmen in my unit, including both new and established personnel
Kept programs in alignment with current air force training demands by regularly assessing airman and training objectives
Analyzed training needs to develop new training programs or modify and improve existing programs
Educated employees using methods such as classroom training, demonstrations, and on-the-job training
Covered front desk reception area frequently, greeting airman, answering questions, and directing airman to specific office personnel
Built positive relationships with office personnel and customers, strengthening connections, and improving communication
Scheduled appointments, meetings, and events in comprehensive master calendar
Kept office file system highly organized and quickly retrieved needed records.
Journeyman Electrician
United States Airforce
Bossier City, Louisiana
04.2015 - 11.2019
Kept Airplanes operating and mission capable by installing, maintaining, and repairing electrical equipment and wiring
Supported on time mission take off with timely responses to electrical issues
Helped obtain the most value from electrical systems by keeping wiring safe, putting in new appliances, and correcting safety issues
Identified problems with electrical systems using skills in testing, troubleshooting, and diagnostics
Trained junior electricians in how to install, repair, and proactively maintain electrical wiring and system components
Worked effectively in wide-ranging environments and spaces to run wiring and replace faulty components
Disassembled, reworked, and repaired components with high accuracy by carefully following technical documentation.
Infant Room Teacher's Assistant
First Methodist Pre-School
Henderson, Texas
11.2014 - 03.2015
Created classroom environment conducive to learning
Planned and used appropriate instructional and learning strategies, activities, materials, equipment, and technology
Designed and implemented sensory activities to examine various dimensions of sight, touch, smell, and sound
Participated in staff meetings and abided by instructional and safety standards
Minimized spread of germs and contaminants with regular schedule of toy cleaning and surface sanitation.
Education
High School Diploma -
Henderson High School
Henderson, TX
06.2014
Skills
Customer relations
Office Organization
Self-Motivated
Versed in all Microsoft products
Record Keeping
Task Prioritization
Restorative Dentistry
Temporary Restorations
Patient Schedule Management
Denture Adjustment
Placing Crowns
Dental Supply Inventory
Appliance Fitting and Adjustment
Health and Safety Practices
Timeline
Dental Assistant
A Brighter Smile Dental Care
04.2021 - Current
Unit Training Manager
United States Airforce
11.2019 - 04.2020
Journeyman Electrician
United States Airforce
04.2015 - 11.2019
Infant Room Teacher's Assistant
First Methodist Pre-School
11.2014 - 03.2015
High School Diploma -
Henderson High School
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