Assisted with day-to-day operations, working efficiently and productively with all team members.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Paid attention to detail while completing assignments.
Checked patient insurance, demographic, and health history to keep information current.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Verified eligibility and compliance with authorization requirements for service providers.
Ensured compliance with HIPAA regulations by maintaining strict confidentiality in handling sensitive patient information.
Completed FMLA paperwork for patients
Authorized surgical/Prior Authorization requests in accordance with applicable plan guidelines.
Submitting MD charges
Covering for office manager when needed
Helping in different departments when needed
Office Assistant
Baptist Medical Clinic
09.2017 - 02.2020
Enhanced team efficiency by providing administrative support, including inventory management and supply ordering.
Received, recorded and filed medical payments by check, cash, and credit card.
Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
Reviewed and sent medical records to other physicians upon request.
Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
Entered procedure codes and diagnosis codes into medical billing software.
Coordinated luncheons with Pharmaceutical Representatives.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Teacher Assistant
St. Luke's Preschool
04.2017 - 09.2017
Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Kept children between ages of six months and four years old safe and secure with vigilant oversight.
Education
Associate of Arts - General Studies
Hinds Community College
Pearl, MS
05.2016
Skills
Administrative support
Skilled in formatting and editing with Microsoft Word
Chief Quality Officer at Merit Health River Oaks Hospital and Merit Health Woman’s HospitalChief Quality Officer at Merit Health River Oaks Hospital and Merit Health Woman’s Hospital