Brianna Watson
Westville,NJ
Summary
- 6 years customer service and cash handling experience up to high amounts
- Ability to multitask at high levels
- Skilled in assessing customer needs, and going above customer satisfaction
- Team player and willing to exceed job expectations
- Supervise and develop teams to improve efficiency and member morale
- Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
- Relationship building skills
Overview
8
8
years of professional experience
Work History
Cash Management Service Teller
Loomis
09.2023 - Current
- Accepted and balanced large currency transactions from commercial clients
- Prepare outbound orders and replenishments for the next day's routes
- Maintained confidentiality of bank records and client information
- Counted cash and bagged or filled cassette trays for ATMs or business customers
Recruiting Specialist
ACCU Staffing Services
06.2022 - 01.2023
- Screen candidates by reviewing resumes and job applications
- Interview prospective applicants
- Update clients on hiring status
- Conduct new hire orientation and complete the onboarding process for all new employees
- Complete enrollment paperwork and follow- up with candidates throughout hiring process
- Proficiency skills with programs such as Excel, Powerpoint, and etc used in daily work task.
Customer Support Call-Center Supervisor
Caesars Sportsbook
08.2021 - 06.2022
- Assist with managing a high call volume Sports Betting call center
- Work closely with management on improvements for our sports betting app
- Answer supervisor calls and assist my team when short staffed
- Interview and train new employees
- Plan with other leads on how to improve work culture
- Worked with our payments department various fraud investigations
- Obtained a large amount of knowledge in sports betting and casino.
Bank Teller/Customer Service Representative
TD Bank
12.2015 - 07.2021
- Connecting with consumers in a friendly manner also helping them in processing all financial transactions
- Customers goals are met by offering products/services that best fit their needs and ensuring all needs are met
- I've worked closely with management to ensure other employees show exceptional service.
- Assisted supervisor with audits and daily vault balance
- Perform full service banking services to new and existing customers within the branch, with a primary focus on sales and service
Education
Some College - Liberal Arts And Sciences
Camden County College
Blackwood, NJHigh School Diploma -
Winslow Twp High School
Atco, NJ06.2012
Skills
- Customer Service/Relations
- Live Chat
- Computer Operation
- Supervising Experience
- Cash Handling
- Telephone techniques
- Multitasking
- Excellent communication skills
Timeline
Cash Management Service Teller
Loomis
09.2023 - Current
Recruiting Specialist
ACCU Staffing Services
06.2022 - 01.2023
Customer Support Call-Center Supervisor
Caesars Sportsbook
08.2021 - 06.2022
Bank Teller/Customer Service Representative
TD Bank
12.2015 - 07.2021
Some College - Liberal Arts And Sciences
Camden County College
High School Diploma -
Winslow Twp High School
Similar Profiles
Jack SempleJack Semple
Driver Guard at LoomisDriver Guard at Loomis
ALYSANDRA CILLAYALYSANDRA CILLAY
Cash Management Teller at LoomisCash Management Teller at Loomis
Dylan BitzerDylan Bitzer
Armed Money Carrier at LOOMISArmed Money Carrier at LOOMIS
PATRICK YEKOLAPATRICK YEKOLA
Convoyeur de fonds VL & VB at LoomisConvoyeur de fonds VL & VB at Loomis
Brianna LawBrianna Law
Assistant Teacher at The Goddard School For Early Childhood DevelopmentAssistant Teacher at The Goddard School For Early Childhood Development