Summary
Overview
Work History
Education
Timeline
Generic

Brianna Webb

El Paso ,Texas

Summary

Holds a strong passion to making a difference in the lives of those around me and leaving each place in work and the world better than I found it.

Overview

8
8
years of professional experience

Work History

Patient Administration Specialist

US Army
11.2023 - Current
  • Triaged patients for clinical coverage, prioritizing most-essential patient care needs.
  • Confirmed patient information, collected copays and verified insurance.
  • Explained policies, procedures and services to patients.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
  • Instructed patients on policies and required actions for different types of appointments and procedures.
  • Counseled patients on potential financial liabilities and payment requirements.
  • Verified proper coding, sequencing of diagnoses and accuracy of [Type] procedures.
  • Documented patient counters in hospital system and initiated follow-up actions.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
  • Offered administrative oversight by maintaining routine records and performing variety of clerical work activities related to operations.
  • Prepared, planned and implemented training programs to support ongoing staff development.
  • Created nightly shift task lists to assign duties to each soldier.

Fitness and Nutrition Coach

Fit For Life
09.2023 - Current
  • Provided in-depth information on nutritional care to maximize health.
  • Provided appropriate follow-up according to patient's individual treatment goals and referred patients to outpatient and community services as appropriate.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
  • Modified workout plans according to fitness levels and medical considerations.
  • Instructed on proper use of equipment for safety of all members.
  • Oversaw fitness areas with practiced eye for safety or training issues.
  • Improved class participation by developing programs to meet needs relevant to age and activity levels.
  • Developed strong member relationships with caring and collaborative approach.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Maintained clean and organized workout environment to enhance overall fitness experience.
  • Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.

Claims Representative

Children's Dentistry
05.2023 - 10.2024
  • Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
  • Verified details with policyholders and requested additional information.
  • Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
  • Managed asset recoveries for claims, including salvage and subrogation.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Organized information by using spreadsheets, databases or word processing applications.
  • Coordinated and planned investigations of claims to confirm compensability and coverage.
  • Collaborated with fellow team members to manage large volume of claims.
  • Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
  • Handled billing related activities focused on medical specialties.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.
  • Precisely calculated refunds, premiums and adjustments.

Manager /Coach

Rebel
08.2020 - 11.2022
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Communicated rules and expectations to student athletes and performed necessary corrective actions.
  • Established professional relationships with team members and coaches.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Coordinated fundraising events to raise money for sports equipment and travel expenses.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Managed creation of marketing materials, collateral and sales support tools.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Represented company at local and trade association meetings to promote products.
  • Planned advertising campaigns for online, print and other mediums.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.

Assistant Manager

Savannah Ridge
01.2017 - 02.2022
  • Maintained building's accounts by collecting rent and utility payments.
  • Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Supervised production of annual rent, operating expense and real estate tax adjustments.
  • Met with clients to negotiate management and service contracts.
  • Directed collection of insurance premiums, taxes and incurred operating expenses.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.

Education

Pharmacy Technician

Texas A&M University - Texarkana
Texarkana, TX
04.2024

Certified Level 1 Crossfit Coach -

Crossfit
San Antonio, TX

USA Weightlifting Level 1 Coach -

US Olympic Weightlifting
08.2021

Certified Nutrition Coach - Nutrition Coach

HSN
09-2024

Timeline

Patient Administration Specialist

US Army
11.2023 - Current

Fitness and Nutrition Coach

Fit For Life
09.2023 - Current

Claims Representative

Children's Dentistry
05.2023 - 10.2024

Manager /Coach

Rebel
08.2020 - 11.2022

Assistant Manager

Savannah Ridge
01.2017 - 02.2022

Pharmacy Technician

Texas A&M University - Texarkana

Certified Level 1 Crossfit Coach -

Crossfit

USA Weightlifting Level 1 Coach -

US Olympic Weightlifting

Certified Nutrition Coach - Nutrition Coach

HSN

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Brianna Webb