Brianna White
Springdale
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Popeyes Chicken. Proven ability to resolve conflicts and enhance customer satisfaction while efficiently operating point-of-sale systems. Skilled in inventory management and event coordination, consistently ensuring a positive experience for all guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Popeyes Chicken
Forest Park
02.2025 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Kentucky Fried Chicken
Springdale
11.2023 - 02.2025
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Kings Island Amusement Park
Mason
06.2023 - 11.2023
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Party Host
Pump It Up Management LLC
West Chester
06.2022 - 06.2023
- Organized seating arrangements, decorations, and food supplies.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Supervised staff on duty during events to ensure they were performing their duties properly.
- Greeted guests and provided excellent customer service.
- Kept track of inventory levels and ordered additional supplies when necessary.
- Collected feedback from guests regarding their experience at the event.
- Maintained records of attendance, guest list, and other relevant details about each event hosted.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Handled payments made by customers for services rendered during parties.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Answered customers' questions about hours, seating, current wait time, and other information.
Education
High School Diploma -
Princeton High School
Sharonville, OH05-2025
Skills
- Customer service
- Point-of-sale operation
- Cash handling
- Inventory management
- Event coordination
- Conflict resolution
- Inventory restocking
- Scanner operations
- Cash handling and management
Certification
- STNA
- PCA
- HHA
Timeline
Cashier
Popeyes Chicken
02.2025 - Current
Cashier
Kentucky Fried Chicken
11.2023 - 02.2025
Cashier
Kings Island Amusement Park
06.2023 - 11.2023
Party Host
Pump It Up Management LLC
06.2022 - 06.2023
High School Diploma -
Princeton High School
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