Organized Medical Records Clerk, brings top talents in data entry, records filing and administrative correspondence. Creates new medical records, retrieves existing medical records and collects demographic information from various sources to gather patient information.
Overview
10
10
years of professional experience
Work History
Health Information Specialist
Datavant
06.2024 - Current
Analyzed health data trends to ensure compliance with regulatory standards.
Developed and implemented data management protocols to enhance accuracy and efficiency.
Collaborated with cross-functional teams to optimize health information workflows.
Assisted with the preparation for and successful completion of audits by external agencies, demonstrating compliance with all industry regulations.
Established efficient workflows for medical record requests, reducing processing time without compromising on quality or accuracy.
Medical Records Clerk
MAXIMUS
02.2022 - 03.2024
Processed incoming medical records requests.
Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
Monitored compliance with state and federal regulations regarding release of information.
Retrieved medical charts for healthcare staff for filing in medical records.
Organized patient charts, gathering medical histories, lab results and consents.
Maintained a secure filing system for confidential documents.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Patient Access Representative/ Thermal Screener
Reef/ MD Anderson Cancer Center
12.2020 - 08.2021
Greeted patients and visitors in a courteous and professional manner.
Assisted with scheduling outpatient appointments.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Answered phones promptly in a professional manner.
Actively participated in team meetings and training sessions.
Explained policies, procedures and services to patients.
Utilized passwords and other security measures to prevent data compromises.
Verified photo IDs and tickets to allow guests passage.
Front Desk Receptionist/Valet Attendant
Reef/ Memorial Hermann Hospital
03.2016 - 06.2020
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Provided administrative support such as filing documents, photocopying and scanning materials.
Handled cash transactions accurately, balancing the register at the end of each shift.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Education
Some College (No Degree) -
HOUSTON COMMUNITY COLLEGE
Houston, TX
High school diploma -
Sterling Aviation High School
Houston, TX
05-2014
Skills
Skilled at mediating conflict and coming up with creative solutions that benefit both the company and customer Familiar with medical terminologies Enthusiastic team player with the ability to motivate, encourage, and excite fellow employees Sound abilities with MS Office applications including Access, Excel and Word