Brianna Wiederspan
Lincoln,NE
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focus on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Legacy Estates
08.2023 - Current
- Responded to room transfers, incident reports, and maintenance requests.
- Assisted with baths, peri care, colostomy bags, and catheter bags.
- Served as an approachable resource for residents seeking advice or assistance with personal issues.
- Participated in ongoing professional development opportunities to enhance skills and stay current with best practices in higher education and student affairs.
- Collaborated with residential team to maximize effective and efficient operations.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Sales Associate
JCPenney
04.2022 - 08.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Worked to meet or exceed special targets for credit card applications.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong rapport with customers and created positive impression of business.
Sales Associate
Claires
06.2021 - 11.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed strong rapport with customers and created positive impression of business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Satisfied customers when piercing ears.
Education
No Degree - Certified Nursing Assistant
Southeast Community College Area
Lincoln, NE03.2024
High School Diploma -
Lincoln Northeast High School
Lincoln, NE05.2023
Skills
- Bed making
- CPR Certified
- Team Player
- Active Listening
- Supportive
- HIPAA Compliance
- Time Management
- Laundry
- Documentation And Reporting
- Friendly, Positive Attitude
- Customer Service
Timeline
Resident Assistant
Legacy Estates
08.2023 - Current
Sales Associate
JCPenney
04.2022 - 08.2023
Sales Associate
Claires
06.2021 - 11.2021
No Degree - Certified Nursing Assistant
Southeast Community College Area
High School Diploma -
Lincoln Northeast High School
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