Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focus on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Legacy Estates
7200 Van Dorn St, Lincoln NE
08.2023 - Current
Responded to room transfers, incident reports, and maintenance requests.
Assisted with baths, peri care, colostomy bags, and catheter bags.
Served as an approachable resource for residents seeking advice or assistance with personal issues.
Participated in ongoing professional development opportunities to enhance skills and stay current with best practices in higher education and student affairs.
Collaborated with residential team to maximize effective and efficient operations.
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Sales Associate
JCPenney
Gateway Mall Lincoln NE
04.2022 - 08.2023
Prepared merchandise for sales floor by pricing or tagging.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Helped customers locate products and checked store system for merchandise at other sites.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Worked to meet or exceed special targets for credit card applications.
Managed returns, exchanges and refunds in accordance with store policy.
Developed strong rapport with customers and created positive impression of business.
Sales Associate
Claires
Gateway Mall, Lincoln NE
06.2021 - 11.2021
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Helped customers locate products and checked store system for merchandise at other sites.
Developed strong rapport with customers and created positive impression of business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.