Brianna Wills
Greenacres,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Secondary Administrative Assistant
Berean Christian School
01.2020 - Current
- Payroll management for 90 K5-12th grade teachers, including scheduling substitutes for call outs.
- Teacher Interaction: setup test calendar and maintain, coordinate appointments with supervisor, keep teacher abreast of any important information they may need to be successful.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record student data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed department budgets and generated financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Dream Team Lead
Journey Church
Boynton Beach , Fl
01.2018 - 01.2020
- Helped to develop and launch Discover program to serve first time guests.
- Oversaw Pastoral care and Leadership of Connections and next Steps teams of over 125 people.
- Create Next Steps process for people to move easily into their next step of faith.
- Recruited and raised up leaders to care for and lead teams within Connections
- Assist in global communication strategies for social, email and web
- Develop and oversaw systems and process used internally to create healthy communication and care for congregation.
- Assisted with updating and implementing Staff Handbook.
- Create and execute a smooth onboarding and offboarding process for staff.
- Improved internal communications through regular newsletters updating church members about upcoming events and announcements.
- Created a comprehensive database for tracking member involvement in various ministries, allowing for better planning and coordination of events and initiatives.
- Oversaw facility maintenance projects, ensuring a clean and inviting space for worship and fellowship activities.
- Coordinated volunteer efforts, leading to a more organized and impactful service experience for all participants.
- Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Operations Coordinator
Journey Church
, Fl
01.2017 - 01.2018
- Developed and launched internal calendar solution for communication on events and meetings occurring on campus.
- Created an onboarding system for new volunteers to join a volunteer team.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with volunteers, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Streamlined operations by implementing efficient processes and procedures.
- Expedited order processing, liaising with suppliers to ensure timely delivery of products.
- Provided direction and guidance to internal teams in order to achieve targets.
Accounts Receivable Clerk
Erneston and Sons Produce
, Fl
01.2014 - 01.2016
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Responded to inbound inquiries regarding accounts and payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Improved cash flow by streamlining invoicing process and implementing a more efficient payment tracking system.
- Developed and maintained positive relationships with clients to maximize collections.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Director of Operations
Chick-fil-A
Atlanta , GA
01.2011 - 01.2014
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained to become a certified Henney-Penney Mechanic
Traveled to Grand Openings to train new team members on corporate procedure; worked with Corporate to ensure new stores are set up and finance office has been established
Education
Associates Degree -
Palm Beach State College
Lake Worth, FL2025
Certificate in Human Resources -
Florida Atlantic University
Boca Raton, FL2022
High School Diploma - undefined
Berean Christian School
2002
Skills
- Relational
- Driven
- Process Oriented
- Leader
- Caring
- Intentional
- Dedicated
- Team Player
Timeline
Secondary Administrative Assistant
Berean Christian School
01.2020 - Current
Dream Team Lead
Journey Church
01.2018 - 01.2020
Operations Coordinator
Journey Church
01.2017 - 01.2018
Accounts Receivable Clerk
Erneston and Sons Produce
01.2014 - 01.2016
Director of Operations
Chick-fil-A
01.2011 - 01.2014
Associates Degree -
Palm Beach State College
Certificate in Human Resources -
Florida Atlantic University
High School Diploma - undefined
Berean Christian School
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