Brianna Wilson
Miramar
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
Home Depot
10.2025 - 12.2025
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Developed customer relationships through friendly service and effective communication.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Front Desk Agent
Quality Inn
05.2024 - 02.2025
- Check guest in / out
- Answered all calls
- Input all reservations
- Attended to customer needs and request
- Logged daily all incoming packages for guest
- Restocked the mini market and kept inventory
- Logged all guest cash transactions
- Maintained the lobby and front desk area clean
- Arranged customer shuttles round trip to Airports and Ports for Cruises.
Front Desk Agent
Wingate by Wyndham
05.2024 - 02.2025
- Check guest in / out
- Answered all calls
- Input all reservations
- Attended to customer needs and request
- Logged daily all incoming packages for guest
- Restocked the mini market and kept inventory
- Logged all guest cash transactions
- Maintained the lobby and front desk area clean
- Arranged customer shuttles round trip to Airports and Ports for Cruises.
Sales Associate
WSS
07.2023 - 03.2024
- Customer Service
- Cashier
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered store and merchandise questions and led customers to wanted items.
- Handled customer complaints in a professional manner.
Retail Sales Associate
Marshalls
04.2021 - 03.2022
- Organized displays to attract customers and promote sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Addressed customer questions and concerns regarding products and services.
- Helped customers by answering questions and locating merchandise.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Miami Senior High School
Miami06-2021
Skills
- Bilingual
- Retail Sales
- Cashier
- Customer Service
- Hospitality
- Guest relations
- Administrative support
- Front office support
- Clerical duties
Timeline
Cashier
Home Depot
10.2025 - 12.2025
Front Desk Agent
Quality Inn
05.2024 - 02.2025
Front Desk Agent
Wingate by Wyndham
05.2024 - 02.2025
Sales Associate
WSS
07.2023 - 03.2024
Retail Sales Associate
Marshalls
04.2021 - 03.2022
High School Diploma -
Miami Senior High School