Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Software
Timeline
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Brianna Wiseman

Brianna Wiseman

Springfield,IL

Summary

I bring a strong blend of patient awareness and client communication skills. Leveraging veterinary terminology and relationship-building abilities, I've effectively increased client trust and streamlined operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker eager to secure a position. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

6
6
years of professional experience

Work History

Veterinary Assistant / Receptionist

Myers Animal Clinic
05.2022 - Current


  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
  • Collected and processed samples for laboratory testing.
  • Educated clients on post-surgical care and nutrition.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Compiled information from files and research to satisfy information requests.

Veterinary Assistant

Animal Kingdom
07.2020 - Current
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Assisted in examination and treatment of animals in veterinary clinic.

Barista

Kroger
12.2019 - 04.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Crew Member

Wendys
05.2018 - 12.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Stocked shelves to organize aisles in assigned department.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Team Member

Tastee Treet
03.2018 - 05.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.

Education

High School Diploma -

Taylorville Senior High School
Taylorville, IL
05.2020

Skills

  • Client Communication
  • Cleaning and sanitizing
  • Animal Safety
  • Appointment Scheduling
  • Laboratory procedures
  • Medical record-keeping
  • Client Education
  • Reception duties
  • Intravenous catheterization
  • Reception Area Maintenance
  • Attention to Detail
  • Prescription Filling
  • Customer Service
  • Relationship Building
  • Medical Charting
  • Microsoft Office
  • Customer Billing
  • Problem Identification
  • Cash Drawer Balancing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off401k matchWork from home option

Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Software

Microsoft Excell

Microsoft Word

Covetrus Pulse

Google Docs

Timeline

Veterinary Assistant / Receptionist

Myers Animal Clinic
05.2022 - Current

Veterinary Assistant

Animal Kingdom
07.2020 - Current

Barista

Kroger
12.2019 - 04.2020

Crew Member

Wendys
05.2018 - 12.2019

Team Member

Tastee Treet
03.2018 - 05.2018

High School Diploma -

Taylorville Senior High School

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Brianna Wiseman