Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
06.2011 - 07.2016
Filled out daily shift log to record amount of food prepared, used and leftover.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Documented customer orders and conveyed special requests to kitchen staff.
Shared information with customers about menu items, preparation methods, and ingredients.
Operated manual and electric appliances to peel, slice, and trim food.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Kept workplace clean and organized in line with restaurant policies.
Prepared and presented food in compliance with health and safety guidelines.
Executed sandwich artistry duties with very low occurrence of errors.
Participated actively in store promotional activities that led to increased foot traffic during special events.
Observed customer purchases in line and differentiated between standard portions.
Kennel Worker
County Line Pet Hospital
08.2012 - 11.2017
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Ensured animal safety with proper handling techniques and adherence to facility guidelines.
Kept animals clean and free of contaminants to promote optimal health.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
Trained animals in behavioral compliance or other special routines or commands.
Monitored animals for behavioral problems and signs of health issues.
Educated visitors and staff on proper animal care and handling.
Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Coordinated with vets on healthcare needs of each animal such as [Type] and [Type] and strictly followed instructions.
Washed, trimmed and brushed animals to maintain good grooming standards.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Strengthened relationships with local rescue organizations by coordinating events, promoting adoptable animals, and sharing resources when needed.
Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
Assisted in successful pet adoptions by creating detailed profiles highlighting each animal''s unique personality and needs.
Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
Implemented effective record-keeping systems to track animals'' care progress and ensure efficient communication among team members.
Veterinary Assistant /Pharmacy Technician
VCA Forest South Animal Hospital
11.2017 - 02.2024
Performed testing and completed blood counts.
Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Assisted in examination and treatment of animals in veterinary clinic.
Assisted senior staff with blood analyses and physical assessments.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Kept detailed records of animal treatments and medications.
Cleaned, sterilized and maintained surgical instruments and equipment.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
Provided customer support to clients, answering questions and addressing concerns.
Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Educated clients on post-surgical care and nutrition.
Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Assisted with adoption process and post-adoption follow-up, providing support and addressing any arising issues.
Groomed and bathed animals to maintain hygiene and appearance.
Assisted veterinarians with euthanasia of animals.
Collected and prepared specimens and samples for outside laboratory analysis.
Administered medications to animals in treatment and documented changes in condition.
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Improved client relations through effective communication and education on pet health needs.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Entered and processed patients' prescriptions into internal system.
Counseled customers on medications, appropriate dosage and potential side effects.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled, and inventoried medication to keep accurate records.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Collected co-payments or full payments from customers.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Maintained clean and safe animal living areas.
Answered owner animal health questions and advised on best care practices.
Restrained animals for examination and treatment.
Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Prepared and administered diets and feedings according to instructions.
Recorded symptoms and documented medical observations to inform treatment decisions.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Collected and processed samples for laboratory testing.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Education
High School Diploma -
Bloom Trail
South Chicago Heights, IL
Skills
Sample Collection
Medical Terminology
Disease and chronic condition treatment
Animal Safety
Patient Flow Management
Microchip Administration
Medication Administration
Post Operative Care
Veterinary Terminology
Patient Discharge
Prescription Filling
Medical Charting
PPE use
Crafting
As a mom of three I have learned to be quite crafty! I do some of work on my Cricut and making things with my kids.