Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Comfort Homecare
06.2021 - 12.2023
Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Detailed payment options and explained price, receipt and billing details to customers.
Amazon Sortation Associate
Amazon
12.2019 - 02.2021
Moved pallets and packing material to designated vacant storage areas for operational safety.
Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
Caregiver
Cambrian Homecare
01.2018 - 12.2020
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.