Summary
Overview
Work History
Education
Skills
Timeline
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Briannah Quijano

Bronx,NY

Summary

Dynamic and detail-oriented professional with extensive experience at 42nd Street Dental, excelling in customer service and appointment scheduling. Proven ability to enhance patient satisfaction through effective communication and efficient workflow management. Skilled in data entry and problem-solving, consistently delivering outstanding support in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Security Officer

Shield Protective Services
05.2025 - Current
  • Monitored premises, ensuring safety and security compliance across all areas.
  • Conducted regular patrols, identifying potential security risks and addressing them effectively.
  • Responded promptly to incidents, coordinating with emergency services as necessary.
  • Maintained detailed logs of daily activities and incidents for accountability and reporting purposes.

Front Desk Receptionist

42nd Street Dental
09.2024 - Current
  • Assisted patients with inquiries, providing accurate information about services and procedures.
  • Coordinated communication between dental staff and patients, enhancing overall service efficiency.
  • Maintained organized patient records using electronic health record systems for improved accessibility.
  • Implemented strategies to reduce wait times, improving patient satisfaction and workflow efficiency.
  • Trained new front desk staff on office procedures and customer service best practices.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Home Health Aide

Community Health Care Center
01.2023 - 11.2024
  • Assisted patients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored vital signs and reported changes to healthcare team for timely interventions.
  • Administered medications as prescribed, ensuring adherence to care plans and patient safety.
  • Provided emotional support and companionship, fostering positive relationships with patients and families.

Sales Associate

Zara
02.2023 - 12.2023
  • Guided customers in choosing merchandise to optimize shopping experience.
  • Maintained store organization and visual merchandising standards to promote brand image and drive sales.
  • Executed daily inventory management tasks, ensuring stock accuracy and availability on the sales floor.
  • Collaborated with team members to achieve sales targets through effective communication and support.

Education

Herbert H. Lehman High School
The Bronx, NY
06.2022

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Verbal and written communication
  • Scheduling appointments
  • Office organization
  • Sensitive information handling
  • Work prioritization

Timeline

Security Officer

Shield Protective Services
05.2025 - Current

Front Desk Receptionist

42nd Street Dental
09.2024 - Current

Sales Associate

Zara
02.2023 - 12.2023

Home Health Aide

Community Health Care Center
01.2023 - 11.2024

Herbert H. Lehman High School

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Briannah Quijano