Summary
Overview
Work History
Education
Skills
Timeline
Interests
Hi, I’m

Brianna Mabary

CUSTOMER SERVICE/ SALES
Oklahoma City,OK

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level

SALES/TELLER Ready to help team achieve company goals. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Energetic with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate drawer and preventing fraudulent transactions.

Overview

9
years of professional experience

Work History

Flamingo Tiki

Bartender
09.2023 - Current

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Tellers

Server
09.2022 - Current

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.

Revolution

Server
10.2020 - 09.2022

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

The Greens Country Club

Server and Bartender
02.2019 - 12.2020

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

IBC Bank

Teller
11.2018 - 12.2020

Job overview

  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Dillards Department Store

Sales Associate Specialist
04.2017 - 01.2019

Job overview

  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.

Hop Social Tavern

Server
10.2017 - 04.2018

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Ted's Cafe Escondido

Server/Restaurant Hostess
06.2016 - 07.2017

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

DEIGHOTON ELECTRIC

Receptionist Administrator/Office Manager
06.2015 - 01.2017

Job overview

  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.

Education

Oklahoma City Community College
Oklahoma City, OK

No Degree from Nursing
01.2017

University Overview

North High School
Edmond, OK

High School Diploma
05.2016

University Overview

Skills

  • Customer Service
  • Team player attitude
  • Strong multitasking
  • Clear and effective communication
  • Outgoing Personality
  • Responsible Alcohol Service
  • Payment Processing
  • Cash Register Operation
  • Food Service
  • New Hire Training
  • Drink Preparation Techniques
  • Inventory
  • Speed typing over a 100 words a minute without mistakes
  • Elderly Care
  • Billing
  • Assertiveness
  • Cultural Sensitivity
  • POS experience

Timeline

Bartender
Flamingo Tiki
09.2023 - Current
Server
Tellers
09.2022 - Current
Server
Revolution
10.2020 - 09.2022
Server and Bartender
The Greens Country Club
02.2019 - 12.2020
Teller
IBC Bank
11.2018 - 12.2020
Server
Hop Social Tavern
10.2017 - 04.2018
Sales Associate Specialist
Dillards Department Store
04.2017 - 01.2019
Server/Restaurant Hostess
Ted's Cafe Escondido
06.2016 - 07.2017
Receptionist Administrator/Office Manager
DEIGHOTON ELECTRIC
06.2015 - 01.2017
Oklahoma City Community College
No Degree from Nursing
North High School
High School Diploma

Interests

SPORTS

TRYING NEW EXPERIENCES

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Brianna MabaryCUSTOMER SERVICE/ SALES