Summary
Overview
Work History
Education
Skills
Timeline
Generic
BRIANNA L. MOORE

BRIANNA L. MOORE

Detroit,MI

Summary

Highly organized and detail-oriented administrative professional with excellent communication and analytical skills. Successful at account management and financial record keeping. Experienced collaborator in process improvement and special projects. Currently eager to fulfill a role of increased responsibility to add value to a dynamic organization.

Overview

12
12
years of professional experience

Work History

Career Transition

N/A
12.2022 - Current

Temporary career transition due to relocation. Currently looking for work in administrative field.

Personal Care Assistant

Self-Employed
04.2020 - 12.2022
  • Monitored and assisted residents through individual service plans.
  • Planned activities to encourage movement, stretching and strength building.
  • Took and documented vitals, behavioral changes and food intake.
  • Planned and prepared daily meals (including special diets).

Receptionist/Administrative Assistant

Resurrection Baptist Church
05.2018 - 04.2020
  • Assisted Chief Financial Officer in reconciling member contributions, bookkeeping and accounts payable.
  • Created new tracking and filing system for incoming mail and packages.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized and facilitated staff meetings, external meetings and various community events.

Career Transition

N/A
12.2017 - 05.2018

Temporary career transition due to relocation.

Banker Licensing Specialist

Quicken Loans Inc. (Rocket Mortgage)
03.2015 - 12.2017
  • Increased number of state licenses acquired for business by guiding mortgage bankers through state and federal licensing requirements.
  • Reduced errors and turn around times for license applications and renewals by collaborating with technology teams to brainstorm and implement processing and software improvements.
  • Managed banker and company NMLS accounts, payments, records and associates fees.
  • Successfully facilitated 2 consecutive years of banker license renewals while adhering to strict deadlines and fast-paced environment.

Final Policies Specialist

Title Source Inc. (Amrock)
08.2012 - 03.2015
  • Improved remittance and business operations, tracking and management by collaborating with continuous improvement teams and providing business intelligence solutions that were implemented into company software.
  • Performed and tracked underwriter remittance procedures and records.
  • Maintained strong relationships between company and underwriter clients.
  • Typed and issued over 20,000 residential policies to lender clients nationwide.

Independent Distributor

Premier Designs Inc.
05.2012 - 05.2017
  • Marketed, sold and distributed high fashion jewelry product to various clients in Metro-Detroit area.
  • Converted potential clients into customers, hosts and independent distributors by holding showcases (oral presentation, visual demonstration, inventory display, sales and booking).
  • Recruited, trained and lead a team of 6 independent distributors.
  • Self-managed all business related finances, supplies, and paperwork.

Assistant Store Manager

The Body Shop
08.2011 - 05.2012
  • Managed opening and closing store operations and recommended changes that enhanced efficiency of daily activities.
  • Collaborated with store manager in training and guiding team members to maintain high productivity and performance metrics.
  • Increased sales by up to 50% by providing excellent customer service and utilizing knowledge of sales and promotions to successfully market products.

Freelance Newspaper Reporter

The Michigan Citizen
06.2011 - 08.2012
  • Highlighted top culture & arts news stories by photographing events, interviewing features and writing content for publication in weekly column.
  • Increased readership through collaborating and consulting with editorial staff to discuss ideas for new stories and features.

Cashier/Sales Associate

Bath & Body Works
05.2011 - 07.2011
  • Operated register and provided excellent customer service.
  • Utilized in-depth knowledge of store promotions and product to increase sales.
  • Implemented creative and organizational skills to stock product, arrange marketing materials and contribute to the store's general layout.

Education

University of Michigan
Ann Arbor, MI

Henry Ford College
Dearborn, MI

Skills

Account Management, Accounts Payable, Payment Reconciliation, Invoicing, Bookkeeping, Administrative Assistance, Organization, Data Entry, Office Management, Filing, Scheduling, Detailed-Oriented, Business Management, Critical Thinking, Telecommunications, Customer Service, Sales, Marketing, Process Improvement, Positive Attitude, Client Relations, Relationship Building, Professional Communication, Professional Writing, Article Writing, Public Speaking, Retail

Timeline

Career Transition

N/A
12.2022 - Current

Personal Care Assistant

Self-Employed
04.2020 - 12.2022

Receptionist/Administrative Assistant

Resurrection Baptist Church
05.2018 - 04.2020

Career Transition

N/A
12.2017 - 05.2018

Banker Licensing Specialist

Quicken Loans Inc. (Rocket Mortgage)
03.2015 - 12.2017

Final Policies Specialist

Title Source Inc. (Amrock)
08.2012 - 03.2015

Independent Distributor

Premier Designs Inc.
05.2012 - 05.2017

Assistant Store Manager

The Body Shop
08.2011 - 05.2012

Freelance Newspaper Reporter

The Michigan Citizen
06.2011 - 08.2012

Cashier/Sales Associate

Bath & Body Works
05.2011 - 07.2011

University of Michigan

Henry Ford College
BRIANNA L. MOORE