Brianna N. Bach
Murrysville,PA
Summary
Compassionate and dedicated professional with experience at Walkers Pet HoTail, skilled in sanitation procedures and interactive communication. Successfully enhanced client satisfaction through attentive service and effective problem resolution. Proven ability to manage animal care and safety, demonstrating patience and perseverance in high-pressure situations.
Professional animal care specialist with strong background in animal handling, feeding, and maintaining clean and safe environments. Known for reliability and effective teamwork, adapting readily to changing needs and priorities. Skilled in monitoring animal health, administering medications, and providing compassionate care. Focused on achieving tangible results and enhancing well-being of animals in every role.
Overview
4
4
years of professional experience
Work History
Kennel Worker
Walkers Pet HoTail
11.2023 - Current
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Promoted good hygiene in animals by seeing to grooming needs.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Increased client satisfaction by offering attentive customer service and addressing any concerns regarding their pets'' stay at the kennel.
Receptionist
H+R Block
01.2022 - 04.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
High School Diploma -
Franklin Regional
Murrysville, PAAssociate of Science -
PennWest California
California, PA05-2026
Skills
- Sanitation procedures
- Scheduling appointments
- Record keeping
- Patience and perseverance
- Interactive communication skills
- Feeding and nutrition
- Veterinary assistance
- Sanitation protocols
- Safety monitoring
- Animal bathing
- Animal monitoring
- Kennel maintenance
Timeline
Kennel Worker
Walkers Pet HoTail
11.2023 - Current
Receptionist
H+R Block
01.2022 - 04.2023
High School Diploma -
Franklin Regional
Associate of Science -
PennWest California