Brianne Brezicky

• Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
• Participated in regular team meetings, sharing insights on common issues faced by customers for collective problem-solving efforts.
• Increased first call resolution rates by utilizing comprehensive product knowledge and problem-solving skills.
• Navigated multiple software applications simultaneously, ensuring accuracy and efficiency in handling customer inquiries.
• Managing high call volumes efficiently

Answer phones, schedule appointments, file charts, take patient copays

Answer phones, schedule appointments, take copays, sterilize surgical instruments, set up for in office surgeries, assist in, in office surgeries, call in payroll