Brianne Cazmay-Biros
Atkinson,NH
Summary
Well organized, focused administrative professional who excels at completing multiple tasks simultaneously and following through to achieve project goals. Energetic, reliable and focused on results, with over fifteen year of experience in Customer Service, Reception, Billing, Office and Vendor Management. Strengths include solid communication, team player and problem-solving skills as well as a strong ability to adapt to change.
Overview
24
24
years of professional experience
Work History
OFFICE MANAGER/OPERATIONS MANAGER
KSC Industrial Corporation
Plaistow, NH
01.2020 - Current
- Manage all AR, reconciling statements, invoicing, and collections
- Implemented and collected over $30k in past due debt within first 6 months of employment
- Streamlined regular statements, implemented credit limits and credit holds to ensure balances do not grow
- Maintain and update all records within Quickbooks on both customer and vendor side
- Ensure all Payables are inputted and current for the CFO
- Manage all insurance policies, renewals, and payments
- Handle all inside sales coordination, product specification sheets, quotes, and sales orders
- Interviewed, hired, and trained new person to assist with sales
- Manage inventory, create purchase orders and coordinating delivery of products for all sales orders
- Manage workflow for the warehouse employees
- Implemented a new electronic filing system to cut down on printing and costs
- Created master customer and vendor folders for all past printed documents to have in once place for easy access to historical data
- Manage and maintain all office supplies and facility maintenance needs.
OFFICE MANAGER/HR GENERALIST
Pugliese Contracting Corporation, Pugliese Contracting Corporation, Murray Properties, LLC, Pugliese Interiors
Windham, NH
01.2019 - 01.2020
- LLC, and Volaire Aviation, LLC
- Maintain AP and AR, reconcile statements, manage passwords and all utilities payments
- Verify and enter payroll into QuickBooks
- Maintained discretion when dealing with sensitive topics
- Manage flow of the office and create processes and systems to enhance company operations
- Manage phone calls and correspondence, maintain files and records with effective filing systems and company assets
- Maintain office equipment, monitor office supplies inventory and place orders
- Maintain a clean and organized office environment
- Track orders and maintain vendor relationships as well as coordinating vendor contracts and scheduling PM’s.
OFFICE ADMINISTRATIVE ASSISTANT
Landmark Benefits
Windham, NH
01.2018 - 01.2019
- Serve as site receptionist, answering phones in a professional manner providing answers when possible, directing calls to the appropriate team member and taking messages when needed
- Organization adept at scheduling meetings and appointments with customers or partners for the president
- Greet guests in the office and directing them appropriately
- Maintain office equipment, monitor office supplies inventory, and place all orders
- Upload and save benefits enrollment / termination paperwork into the appropriate company folders
- Update all excel spreadsheets for each company as enrollments change to keep a running census document
- Perform a variety of projects as assigned.
FACILITIES ADMINISTRATIVE ASSISTANT
Axelon Services Corporation, Staffing Agency
Portsmouth, NH
01.2017 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
Palmer Gas & Oil Company
Atkinson, NH
01.2014 - 01.2017
- Answered customer phone calls, processing account information, updating records and adding new accounts
- Assisted the front desk with customer issues and coverage
- Generated sales estimates work orders, service work orders and delivery tickets
- Processed service billing
- Procured payments and the creation of budgets for customers and referred to appropriate department to ensure the best quality customer service
- Processed technician work orders to be invoiced to customers.
SENIOR ADMINISTRATIVE ASSISTANT/FACILITIES COORDINATOR
Schneider Electric Corporation
Andover, MA
01.2007 - 01.2014
- Served as receptionist performing administrative functions for over 200 employees providing general support for site ensuring that requests for action or information were addressed promptly
- Communication point-person for site
- Provided information based on wide knowledge of department and company practices and policies
- Executed purchase order processing, budget tracking, invoice and charge-backs
- Liaison between procurement and accounts payable
- Coordinated on and offsite events for the corporation and individual teams
- Scheduled meetings within the conference rooms
- Handled incoming deliveries and receivables into Oracle database
- Maintained equipment tracking database including coordinating sending out of equipment due for calibration
- Documented returns to fall within auditor guidelines
- Maintained and replenished all office supplies.
INSIDE SALES REPRESENTATIVE
Hi-Tech Duravent, Flexible Technologies
Georgetown, MA
01.2004 - 01.2007
- Answered customer phone calls, processing account information, updating records and adding new accounts
- Performed order entry, retrieval and returns processing
- Prepared product recommendations for direct customers based on applications and recommendations to the team to improve sales.
ACCOUNT ADMINISTRATOR
Affiliated Computer Services
Boston, MA
01.2001 - 01.2004
- Executed data entry and retrieval, filing, setting up deliveries, packaging and ordering of supplies
- Identified and solved processing issues.
CUSTOMER SERVICE AGENT
US Airways, Logan International Airport
East Boston, MA
01.1998 - 01.2001
- Performed ticketing and baggage claim services
- Executed on and off loading of baggage
- Marshal aircraft in and out of gates and ensuring passenger safety
- Monitored and updated flight info in the computer systems in a timely manner
- Directed flight crews to the proper aircraft and generated their flight release information.
Education
Associates Degree - General Studies
Northern Essex Community College
Accounting and Finance
Salem State College
Certificate - Accounting And Finance
Northeast Metropolitan Regional Vocational High School
Skills
- Administrative Management
- Management Training
- Financial Statement Review
- Finance and Accounting Oversight
- Customer Satisfaction
- Business Operations
Accomplishments
- Administrative Assistants Conference and Conference for Women Skill Path Seminars
Timeline
OFFICE MANAGER/OPERATIONS MANAGER
KSC Industrial Corporation
01.2020 - Current
OFFICE MANAGER/HR GENERALIST
Pugliese Contracting Corporation, Pugliese Contracting Corporation, Murray Properties, LLC, Pugliese Interiors
01.2019 - 01.2020
OFFICE ADMINISTRATIVE ASSISTANT
Landmark Benefits
01.2018 - 01.2019
FACILITIES ADMINISTRATIVE ASSISTANT
Axelon Services Corporation, Staffing Agency
01.2017 - 01.2018
CUSTOMER SERVICE REPRESENTATIVE
Palmer Gas & Oil Company
01.2014 - 01.2017
SENIOR ADMINISTRATIVE ASSISTANT/FACILITIES COORDINATOR
Schneider Electric Corporation
01.2007 - 01.2014
INSIDE SALES REPRESENTATIVE
Hi-Tech Duravent, Flexible Technologies
01.2004 - 01.2007
ACCOUNT ADMINISTRATOR
Affiliated Computer Services
01.2001 - 01.2004
CUSTOMER SERVICE AGENT
US Airways, Logan International Airport
01.1998 - 01.2001
Associates Degree - General Studies
Northern Essex Community College
Accounting and Finance
Salem State College
Certificate - Accounting And Finance
Northeast Metropolitan Regional Vocational High School
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