Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianne Dalton

Boonville,NC

Summary

Organized and hardworking individual who takes immense pride in every task undertaken. Willing to put in long hours and go the extra mile to ensure the job is completed to the best of abilities. Excited to embrace new challenges and constantly seek opportunities to learn and grow in my career.

Overview

5
5
years of professional experience

Work History

OFFICE COORDINATOR

DIRECT METAL STRUCTURES
10.2023 - 10.2024
  • Managed office activities by maintaining communication between customers, tracking records, keeping info up to date and filing all documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to each manufacturer.
  • Organized team workload and prioritized tasks to streamline office functions in a fast paced environment.
  • Created and implemented office policies.
  • Planned routes and coordinated with different offices.

ADMIN ASSISTANT

E.B. CARPORTS & METAL STRUCTURES INC.
01.2022 - 10.2023
  • My responsibilities include reviewing each order with customers, providing details for permits, coordinating with site contractors, answering incoming calls, sending quotes, invoicing, accounts receivable, scheduling installation dates and providing support to any dealers
  • Since starting this position, I reformed the scheduling process, taken over all online inquires, improved customer experience and organized each departments daily tasks regarding customer care.

ADMIN ASSISTANT

PIEDMONT DISPOSAL
08.2021 - 01.2022
  • In this role, I was solely in charge of checking each truck in/out for delivery or pickup
  • My other duties were to answer phone calls, keep track of how much product was on the floor at all times, coordinating with each supplier for efficient turnaround time, providing invoices for every customer, scheduling and more
  • I helped grow the recycling division by securing new customers
  • I was also able to organize the daily functions of this position and improve the process used.

ONLINE SALES

CARPORT EXPRESS
06.2021 - 08.2021
  • In this position, I worked remotely from a home office
  • I was in charge of all online inquires as well as the online presence for the company
  • Being on call 24/7, I learned the areas needing improvement for the company's online presence
  • I was able to attract new customers by creating new marketing strategies and campaigns
  • As well as, helping customers understand the process from purchasing to installation while coordinating with each manufacturing company through the United States.

HOME CARE COORDINATOR

ARBOR ACRES
04.2021 - 06.2021
  • I started as a home care aide for this company
  • I developed a great relationship with the director, Kate
  • After quickly becoming a highly demanded care taker, I was offered a position in the office
  • I decided to take this new position so I could better assist the clients we served
  • It was a new position so I was given the opportunity to see where we could improve and better our program
  • My daily tasks were answering phones, scheduling for 70+ employees, making sure each client's folder had the updated forms needed and hiring new caregivers
  • I worked closely with the directors to plan new events and outings for the community as well.

ADMIN ASSISTANT

E.B.CARPORTS & METAL STRUCTURES INC.
01.2020 - 04.2021
  • Starting this position, I was new to the carport industry
  • I quickly learned how to send quotes, create invoices and read engineered plans
  • My responsibilities during this time were answering phones, sending quotes and assisting dealers with any issues or questions they may have had
  • I was able to bring in several new orders within the first 2 weeks
  • I was given the opportunity to learn how to schedule "runs"
  • From there, I was able to develop and organize the scheduling process.

Education

HIGH SCHOOL DIPLOMA -

FORBUSH ACADEMY
Homeschooled
2016

Skills

  • Communication
  • Problem solving
  • Critical thinking
  • Customer service
  • Management
  • Decision making
  • Creativity
  • Time management
  • Organization
  • Scheduling

Timeline

OFFICE COORDINATOR

DIRECT METAL STRUCTURES
10.2023 - 10.2024

ADMIN ASSISTANT

E.B. CARPORTS & METAL STRUCTURES INC.
01.2022 - 10.2023

ADMIN ASSISTANT

PIEDMONT DISPOSAL
08.2021 - 01.2022

ONLINE SALES

CARPORT EXPRESS
06.2021 - 08.2021

HOME CARE COORDINATOR

ARBOR ACRES
04.2021 - 06.2021

ADMIN ASSISTANT

E.B.CARPORTS & METAL STRUCTURES INC.
01.2020 - 04.2021

HIGH SCHOOL DIPLOMA -

FORBUSH ACADEMY
Brianne Dalton