Brianne Davis
Philippi,WV
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Department of Health and Human Services
Morgantown, WV
09.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Created travel arrangements for senior managers and employees according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol. Including but not limited to Medical and other private documentation
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Organized and maintained filing systems for sensitive documents.
- Prepared detailed reports and presentations for executive staff.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Developed tracking systems for departmental projects and initiatives.
- Scheduled travel arrangements for business trips, conferences, and other events.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Reviewed invoices and purchase orders for accuracy and completeness prior to payment processing.
- Conducted market research in order to identify potential suppliers and obtain competitive bids from them.
- Negotiated contracts with vendors in order to secure the most favorable terms possible.
- Managed supplier relationships by providing timely responses to inquiries, addressing issues promptly.
- Evaluated products and services offered by vendors based on factors such as price, quality, availability, reliability.
- Processed payments to suppliers within established timelines while ensuring accuracy of invoice details.
- Ensured that all purchases were made in accordance with organizational policies and procedures.
- Coordinated with other departments in order to resolve discrepancies between orders placed and deliveries received.
- Participated in meetings with vendors in order to discuss upcoming projects or changes in requirements.
- Identified opportunities for improving efficiency throughout the entire procure-to-pay process flow.
- Negotiated and finalized vendor contracts in order to optimize pricing structures and delivery schedules.
- Developed relationships with vendors to gain best terms for procurement, refurbishing, and rebuilding machinery and equipment.
- Gathered, input, and analyzed data to evaluate trends and make proactive adjustments to policies.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Traced missing material and shipments through vendor and customer communications.
- Maintained accurate records of employees' hours worked, including overtime and vacation time.
- Monitored employee attendance to ensure compliance with company policies.
- Assisted in the preparation of payroll reports on a weekly basis.
- Processed new hire paperwork and entered information into the payroll system.
- Verified accuracy of timesheets before submitting them for processing.
- Collaborated with Human Resources staff to resolve discrepancies related to payroll issues.
Program Operations Assistant
Department of Health and Human Services
Morgantown, WV
07.2021 - 09.2022
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
- Organized and maintained records of daily transactions and other operational data.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
- Identified areas for improvement within the organization's operations process.
- Provided assistance in troubleshooting any technical issues that arose during daily operations.
- Organized and filed important company documents, spreadsheets and reports.
- Identified internal problems and recommended solutions to upper management.
- Assisted management in making important decisions by collecting, organizing, and modeling data.
- Scheduled appointments, meetings, and interviews for employees and clients.
- Facilitated work processes for special projects, product promotions, and company campaigns.
- Prepared conference rooms for meetings and took minutes.
- Supported budget planning and expense tracking to maintain financial health.
- Facilitated communication between departments to ensure project alignment.
- Implemented quality control measures to uphold company standards.
- Prepared Requests For Proposals to solicit bids from vendors.
- Maintained records of purchases, pricing, and other important data in company databases.
- Identified opportunities for process improvement within the procurement cycle.
- Ensured compliance with relevant laws, regulations, policies and procedures related to procurement activities.
- Prepared and processed purchase orders for supplies, equipment and services.
- Tracked orders and confirmed system lead times, delivery dates and costs.
- Tracked progress of manuscript and abstract submissions through various stages of completion.
- Maintained accurate records of employees' hours worked, including overtime and vacation time.
- Assisted in the preparation of payroll reports on a weekly basis.
- Processed new hire paperwork and entered information into the payroll system.
- Verified accuracy of timesheets before submitting them for processing.
- Collaborated with Human Resources staff to resolve discrepancies related to payroll issues.
Voucher Examiner /Community Care Worker
Department of Veterans Affairs
Clarksburg, WV
01.2009 - 07.2021
- Reviewed and processed vouchers for payment accuracy and compliance with applicable laws, regulations, and policies.
- Verified the authenticity of documents to ensure compliance with established procedures.
- Evaluated requests for payments against available documentation and budget restrictions.
- Performed periodic audits of accounts payable records to ensure accuracy of payments.
- Analyzed financial statements for irregularities or discrepancies in expenditure patterns.
- Reviewed medical records to ensure accuracy and completeness.
- Collected, filed, scanned, and retrieved confidential patient information.
- Analyzed data for trends in healthcare utilization and costs.
- Identified discrepancies between paper and electronic records.
- Maintained accurate documentation of all activities related to medical records.
- Compiled statistical reports on patient care and services provided by physicians or other health professionals.
- Conducted quality assurance audits of medical records for compliance with state regulations.
- Assisted in the development of new policies and procedures for medical record keeping.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Documented patient histories in accordance with established standards.
- Performed data entry into electronic health record systems.
- Processed requests for copies of patient medical files within designated timeframes.
- Ensured that all required forms were completed accurately and completely prior to storage or release.
- Answered inquiries regarding the status of patient records or their availability.
- Adhered to HIPAA guidelines when handling protected health information.
- Provided training on the use of electronic health record systems to staff members.
- Monitored progress notes entered into the system by physicians or other healthcare providers.
- Prepared correspondence related to changes in patient care plans or treatment protocols.
- Resolved any issues relating to incomplete documentation or coding errors.
- Pulled patient records and transferred information to appropriate parties.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Provided respectful assistance to patients, staff members and insurance company representatives.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Streamlined day-to-day office processes to meet long-term goals.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Scanned and validated medical records for upload.
- Organized patient charts, gathering medical histories, lab results and consents.
- Processed and invoiced records requests from patients, providers and third parties.
- Tracked and processed release of information requests.
- Observed confidentiality and safeguarded all patient-related information.
- Accurately entered patient information into electronic health record systems.
- Assisted in auditing medical records for compliance with legal and regulatory standards.
- Conducted regular training sessions for new staff on medical records management systems and procedures.
- Indexed and cataloged medical records for easy retrieval and archival purposes.
- Updated patient demographic and insurance information in the medical record system.
- Safeguarded medical records to maintain patient confidentiality.
- Compiled and coded patient data using standard classification systems.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Performed quality assurance audits on submitted claims ensuring that they met industry standards.
- Created and processed claims to third-party payers using specific coding guidelines.
- Resolved discrepancies between insurance companies and patients regarding payment of bills.
- Organized, scanned, and filed patient documents into electronic health records system.
- Maintained accurate records of all medical files in accordance with HIPAA regulations.
- Answered phone calls and emails promptly, providing requested information when possible.
- Ensured compliance with state laws related to document retention policies.
- Monitored storage areas for security purposes and ensured they were kept locked at all times.
- Scanned, sorted and entered paper files into digital database.
- Verified organization and accuracy of patient charts and maintained filing and storage.
- Scanned incoming documentation.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Participated in quality assurance activities to enhance the accuracy and privacy of patient records.
- Generated reports on patient data and record-keeping activities as required by management.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Investigated incorrect billings and processed refunds as necessary.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Organized meetings with government officials and community leaders.
- Coordinated with various federal agencies to ensure veteran's eligibility for benefits.
- Conducted outreach activities to inform veterans about available services and benefits.
- Assisted veterans in filing disability claims with the U.S. Department of Veterans Affairs.
- Provided information and assistance to veterans regarding VA benefits, services, and programs.
- Processed applications for enrollment in VA health care system.
- Prepared reports on veteran program utilization and effectiveness.
- Maintained records of all veteran service activities.
- Researched relevant laws and regulations related to veterans' benefits.
- Assisted veterans in preparing documents required for benefit claims.
- Responded to inquiries from veterans, their families, and other stakeholders regarding benefit entitlements.
- Performed case management duties such as tracking claim status, providing updates, and following up on pending issues.
- Advised veterans on how to access community resources that could provide additional support or services.
- Collaborated with local organizations to promote awareness of veteran-related programs and initiatives.
- Developed educational materials related to veteran rights and entitlements for distribution at public events or meetings.
- Provided guidance concerning the appeals process when a claim was denied by the VA or other agency involved in administering benefits.
- Reviewed documentation submitted by claimants to determine if it meets necessary requirements before submitting it to the appropriate agency.
- Attended conferences, seminars, meetings., related to veteran affairs topics.
- Reviewed claim folders for completeness and conformity to guidelines prior to submission.
- Maintained accurate records and documented client data in company databases.
- Developed and implemented fundraising approaches to raise money for cause.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Conducted research into medical terminology related to healthcare claims processing activities.
- Developed strategies to reduce the number of denied or delayed claims within assigned portfolio.
- Ensured timely submission of required documentation from claimants prior to approval of payment.
- Processed a high volume of claims efficiently while maintaining quality standards.
- Resolved complex discrepancies in policyholder files to facilitate accurate claim processing.
- Identified potential fraud indicators during the review process and reported suspicious activity accordingly.
- Maintained detailed records of all communication with customers, claimants, providers, and internal departments.
- Assisted in the development and updating of claims policies and procedures to improve efficiency.
- Conducted thorough investigations of claims by reviewing documents, interviewing involved parties, and consulting with experts.
- Collaborated with healthcare providers to verify treatments and ensure accurate claim payments.
- Utilized claims management software to track claims progress and maintain organized documentation.
- Evaluated and processed insurance claims according to company policies and industry standards.
- Maintained detailed records of claims, decisions, and financial transactions in compliance with regulatory requirements.
- Conducted training sessions for new hires on claims processing procedures and best practices.
- Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
Education
Associate of Science - Respiratory Therapy
Independence University
Salt Lake City, UT05-2009
Timeline
Administrative Assistant
Department of Health and Human Services
09.2022 - Current
Program Operations Assistant
Department of Health and Human Services
07.2021 - 09.2022
Voucher Examiner /Community Care Worker
Department of Veterans Affairs
01.2009 - 07.2021
Associate of Science - Respiratory Therapy
Independence University
Similar Profiles
Arazely PadillaArazely Padilla
Health Technician-CMA at U.S Department of Health and Human Services - Indian Health ServicesHealth Technician-CMA at U.S Department of Health and Human Services - Indian Health Services
Beth Nicole Douglas PerrineBeth Nicole Douglas Perrine
Office Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services AdministrationOffice Senior Advisor, Office of Civil Rights at U.S. Department of Health and Human Services, Health Resources and Services Administration
HEATHER LIVINGSTONHEATHER LIVINGSTON
Medical Support Assistant/Purchased Referred Care Technician at Department of Health and Human Services/Indian Health ServicesMedical Support Assistant/Purchased Referred Care Technician at Department of Health and Human Services/Indian Health Services
Tevin WarrenTevin Warren
Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)Senior Health Communications Specialist (GS-14) at U.S. Department of Health and Human Services (HHS), Office of the Assistant Secretary of Health (OASH), Office of Infectious Disease and HIV/AIDS Policy (OIDP)
Caden HawkinsCaden Hawkins
Rehabilitation Technician at Bridgeport Physical TherapyRehabilitation Technician at Bridgeport Physical Therapy