Brianne Dunn
Cybersecurity & Network Security Analyst
Stafford,VA
Summary
Versatile Cybersecurity graduate currently pursuing a position as a SOC Analyst. Experience working at Amazon using databases, ticketing, and high-quality customer service in a fast-paced environment. Motivated to learn, grow and excel with a future company.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
5
5
Languages
Work History
Help Desk / SOC Analyst
MBN Network
07.2023 - Current
- Used ticketing systems to manage and process support actions and requests.
- Deployed Application Updates and Installations via PDQ Deploy.
- Monitored malware reports through Symantec, and Arctic Wolf SIEM Dashboard.
- Filtered suspicious email domains and created inbox rules using Barracuda Email Protection.
- Monitored restricted country logins, Active Directory security events, and malicious file hashes through Arctic Wolf portal.
- Tracked risk alert CVEs and researched them using NIST database, patching software as needed to mitigate risks.
- Investigated & remedied constant account lockouts using Computer Management, and Domain Controller Event Logs.
- Routinely & thoroughly checked server rooms with SANs , Switches and Routers.
- Managed users and OUs through Active Directory doing daily tasks such password resets, enforcing group policies, unlocking account and delegating roles.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Supported users remotely who were working either in office or at home through GoverLAN & Team Viewer
- Connected users remotely to workstations through VPN, and Remote Desktop Protocol connections.
Amazon
ICQA/IRDR/Problem Solver Associate
08.2020 - 12.2022
- Conducted periodical cycle counts to prevent potential inventory issues.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Developed inventory improvement plans, inventory control procedures and best company practices.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
Education
Associate of Applied Science - Cybersecurity & Networking
Germanna Community College
Locust Grove, VA 01.2022 - 04.2023
Skills
Customer Service
Timeline
Help Desk / SOC Analyst
MBN Network
07.2023 - Current
Associate of Applied Science - Cybersecurity & Networking
Germanna Community College
01.2022 - 04.2023
Amazon
ICQA/IRDR/Problem Solver Associate
08.2020 - 12.2022
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