Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianne Erwin

Lakewood Ranch,FL

Summary

Recently completed qualifying education courses for appraisal through McKissock Learning. Has excellent organizational and communication skills. Values and possesses integrity and honesty. Looking to gain experience as a Residential Appraiser Trainee and motivated to learn from a veteran of the industry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

VPK Teacher Assistant

Sprouts Child Development Center
07.2019 - 05.2020
  • Assisted lead teacher with daily set up and execution of lessons, crafts, and outdoor time.
  • Established positive communication with parents.
  • Maintained organized, interactive and sanitized classroom.

Pro Shop Attendant

Greenfield Golf Course
10.2018 - 06.2019
  • Performed golfer check in, and sales transactions.
  • Took phone calls to book tee times and answer questions.
  • Engaged with members to build strong rapport.

Guest Services Representative

Ritz Carlton
01.2008 - 12.2017
  • Resolved guest concerns in prompt and courteous manner.
  • Maintained accurate and up-to-date records of guest information.
  • Assisted with luggage handling, valet services and concierge services.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Facilitated and coordinated transportation services for guests.

Ticket Agent

US Airways
10.2006 - 01.2008
  • Communicated with passengers in reference to lost luggage claims.
  • Operated jetway for flight arrival and departure.
  • Worked with passengers to resolve booking issues, correct fares and clarify rules.
  • Reviewed tickets, identification and passports to verify traveler identity for check in.
  • Used ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environment.
  • Paid close attention to detail while completing reservation changes.

Education

High school diploma -

Southeast High School
Bradenton, FL
05.2005

Skills

  • Written Communication
  • Type 60wpm
  • Emotional Intelligence
  • Customer Service
  • Schedule Management
  • Complaint resolution
  • Telephone Etiquette

Certification

  • Basic Appraisal Principles
  • Basic Appraisal Procedures
  • 15-hr National USPAP
  • FL Trainee Appraiser Subject Matter Electives

Timeline

VPK Teacher Assistant

Sprouts Child Development Center
07.2019 - 05.2020

Pro Shop Attendant

Greenfield Golf Course
10.2018 - 06.2019

Guest Services Representative

Ritz Carlton
01.2008 - 12.2017

Ticket Agent

US Airways
10.2006 - 01.2008

High school diploma -

Southeast High School
Brianne Erwin