Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
CASE MANAGEMENT SUPERVISOR
MOBILIZATION AND DEPLOYMENT SUPPORT COMMAND- USN
10.2020 - Current
Supervised team of 10+ clinical and support staff to direct and coordinate patient care, maintaining a high degree of professionalism while keeping morale high
Managed development, implementation, coordination, monitoring and evaluation of facility case management on an on-going basis for 300+ military Service members
Coordinates clinical interface with other operational units and departments as well as internal/external clients to ensure delivery of quality services
Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
Enhanced client satisfaction by providing comprehensive support and diligently addressing concerns.
Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
Evaluated performance of case managers, providing constructive feedback and targeted coaching efforts for improvement.
Charge RN
VIRGINIA BEACH CORRECTIONAL CENTER
08.2018 - 09.2020
Led shift handover meetings effectively communicating critical information about each patient''s status ensuring continuity of care.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Triaged all new and returning patients presented to facility and completed physical, mental health screenings, and medication reconciliation
Maintained electronic medical records for up to 1400 patients
Oversaw EMT daily duties and cohesively collaborated with jail security for proper inmate housing placement and daily operations
Collectively discussed treatment plans and options with the interdisciplinary team
Obtained labs, preformed EKGs, initiated IV therapy, medication administration, completed wound care, placed and read PPD testing and assisted in clinical duties with medical providers
Successfully responded to medical emergencies within the jail
Exclusively provided care and medication administration to detox patients. Proficient with CIWA/COWS scoring
Charge RN
NORFOLK CITY JAIL
01.2018 - 08.2018
Supervised of daily operations, while assisting DON and HSA Solely monitored and provided care and medications to detoxing patients
Responded to medical emergencies within the jail and adjoining courthouse assisting both inmates and civilians with 100% success rate
Conducted medical screenings, preformed EKGs, lab work, and other clinical care when needed
Maintained electronic patient records and proper documentation to a population of approximately 1100 inmates
Participated in the multidisciplinary treatment team process
RN - Emergency Department
CHESAPEAKE REGIONAL MEDICAL CENTER
09.2017 - 11.2017
Provided care to people of various ages and backgrounds with different conditions from infants, children, pregnant women, elderly, and those with behavioral needs
Proactively recognized early signs of potential complications or deteriorations in patients'' conditions and initiated appropriate interventions to prevent adverse events.
Independently provided safe emergency care patients independently and effectively.
Assisted in medical clearance, observation, and safety for behavioral health and detained patients of various ages.
Effectively communicated with physicians on a plan of care for patients
Administered IV medications, fluids, tPA, narcotics following protocols
Provided care for patients of different acuities, including stroke and cardiac arrest patients
RN- EMERGENCY DEPARTMENT
SENTARA NORFOLK GENERAL HOSPITAL
11.2015 - 08.2017
Safely provided independent, effective care to patients with different acuity levels in a demanding and time-restrictive environment
Administered IV fluids and medications including antibiotics, cardiac drips and narcotics, while carefully monitoring for side effects or any adverse reactions.
Prevented further life threatening injuries or conditions from occurring
Provided care for post cardiac arrest, trauma/ burn, respiratory distress, and stroke patients
Experienced with treatment of voluntary and involuntary mental health related patients
Elevated patient safety standards by strictly adhering to protocols for medication administration, sepsis management, stroke recognition, and other evidence-based practices.
HOSPITAL CORPSMAN
UNITED STATES NAVY RESERVES
02.2007 - Current
Supervisor of 70 military reserve unit personnel.
Conducted annual IV training for unit personnel
Coordinated 100 hours of Hospital Corpsman basic skills training involving patient assessment, intraosseous devices, intubations, IV administration, sutures, medication administration, triage, splinting, wound care, patient transfer, spinal immobilization, EKG, needle decompression, surgical cricoidthyroidotomy, and basic and advanced airway
Assisted in movement of over 400 troops in Sembach, Germany
Volunteered medical training/tactical combat casualty care to helicopter squadron
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
03.2023
Associate of Science - Nursing
Riverside College of Health Careers
Newport News, VA
08.2016
Associate of Science - Social Sciences
Tidewater Community College
Norfolk, VA
12.2015
Skills
Case Management Supervisor
Strong communication and interpersonal skills
Proficient with Microsoft Office
Confident in critical thinking and decision making
Teamwork and Collaboration
Service Orientation, demonstrates empathy and concern for patients' welfare
Timeline
CASE MANAGEMENT SUPERVISOR
MOBILIZATION AND DEPLOYMENT SUPPORT COMMAND- USN
10.2020 - Current
Charge RN
VIRGINIA BEACH CORRECTIONAL CENTER
08.2018 - 09.2020
Charge RN
NORFOLK CITY JAIL
01.2018 - 08.2018
RN - Emergency Department
CHESAPEAKE REGIONAL MEDICAL CENTER
09.2017 - 11.2017
RN- EMERGENCY DEPARTMENT
SENTARA NORFOLK GENERAL HOSPITAL
11.2015 - 08.2017
HOSPITAL CORPSMAN
UNITED STATES NAVY RESERVES
02.2007 - Current
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Riverside College of Health Careers
Associate of Science - Social Sciences
Tidewater Community College
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